This Company's furniture products are poor quality reproductions of modern furniture. The first indication that the product would be damaged was an email I recieved prior to shipping requesting a business address, instead of a home address, allegedly to prevent shipping damage. When the box was delivered, it was in terrible condition (my doorman signed acknowledging delivery of the item). When I took the various parts of the furniture out of the box, there were SEVERAL major dents/ damaged areas throughout, which I promptly informed Interior Trade Furniture about. Their response was that someone had signed for the box indicating it was "ok" and thus there was no recourse against the so-called unaffiliated freight company (Pilot Freight). THIS IS ABSURD and I believe a regular course of business for this company to sell damaged, inferior quality furniture and then claim that they had nothing to do with it. They offered a $50 credit (which is less than 10% of the cost of my item) and I am left with a terrible looking piece of furniture that wobbles with drawers that do not fit properly. A TOTAL SCAM OPERATION. Buyer BEWARE.
Interior Trade Furniture Reviews
This Company's furniture products are poor quality reproductions of modern furniture. The first indication that the product would be damaged was an email I recieved prior to shipping requesting a business address, instead of a home address, allegedly to prevent shipping damage. When the box was delivered, it was in terrible condition (my doorman signed acknowledging delivery of the item). When I took the various parts of the furniture out of the box, there were SEVERAL major dents/ damaged areas throughout, which I promptly informed Interior Trade Furniture about. Their response was that someone had signed for the box indicating it was "ok" and thus there was no recourse against the so-called unaffiliated freight company (Pilot Freight). THIS IS ABSURD and I believe a regular course of business for this company to sell damaged, inferior quality furniture and then claim that they had nothing to do with it. They offered a $50 credit (which is less than 10% of the cost of my item) and I am left with a terrible looking piece of furniture that wobbles with drawers that do not fit properly. A TOTAL SCAM OPERATION. Buyer BEWARE.