Industrial State Supply is now dba "Distribution Supplies Warehouse" or just "Distribution Supplies". The caller ID read 910 562-3318. The salesman, self identified as "Chris Davis", called to advise me that my previous order of five gallons of Dura Coat paint (which I had ordered in 2010) was based on a promotional 12 gallon order. He said I had missed the discount period to purchase the remaining seven gallons. I replied that I did not want more paint and that I did not believe his story. Mr. "Davis" first used a carrot, based on an "offer" from his General Manager, "Mr. DeFranco", to allow me out of the deal by purchasing only 3 gallons, but not at a discount. He mentioned the last four digits of my credit card. After I laughed and refused, Mr. "Davis", becoming suddenly rude and tried pressure a la "THE BILLING DEPARTMENT", declaring I must pay a $450.00 restocking fee on top of $1200.00 for the seven gallons of paint. He refused to give me the company address, stating I could deal with " THE BILLING DEPARTMENT" when they call within "48 hours". What a performance!
Industrial State Supply Reviews
Industrial State Supply is now dba "Distribution Supplies Warehouse" or just "Distribution Supplies". The caller ID read 910 562-3318. The salesman, self identified as "Chris Davis", called to advise me that my previous order of five gallons of Dura Coat paint (which I had ordered in 2010) was based on a promotional 12 gallon order. He said I had missed the discount period to purchase the remaining seven gallons. I replied that I did not want more paint and that I did not believe his story. Mr. "Davis" first used a carrot, based on an "offer" from his General Manager, "Mr. DeFranco", to allow me out of the deal by purchasing only 3 gallons, but not at a discount. He mentioned the last four digits of my credit card. After I laughed and refused, Mr. "Davis", becoming suddenly rude and tried pressure a la "THE BILLING DEPARTMENT", declaring I must pay a $450.00 restocking fee on top of $1200.00 for the seven gallons of paint. He refused to give me the company address, stating I could deal with " THE BILLING DEPARTMENT" when they call within "48 hours". What a performance!