I ordered furniture on 11/18/2014 2 bedroom sets. I paid them in full on 11/22/14 and was told on that day the 2 bedroom sets will be in by December 2nd 2014. On 11/29/2014 I decided I wanted to furnish a guest room with just a chest of draws, a bed and a mattress. I gave them a check and figured I would transfer money that night from my money market account to my checking. Due to the polar vortex the online banking was frozen and I couldn't so on Monday I transferred money at the bank and it wasn't credited to my account until the end of the banking day. Meanwhile this Interior Furniture Resources put the check through and it was returned. I have a check overdraft protection and this check should have been honored but it wasn't so it's the banks fault not mine. I had my phone service changed from Comcast to Verizon since I did this all my calls were referred to my new number. No excuse to contact me.
I called this company on 12/3/2014 to find out what happened to the furniture and gave them my new number. I got a call back on 12/5/2014 telling me that the furniture was coming in on Monday 12/8/2014. I got a call on 12/8/2014 saying the furniture had come in and they needed to inspect it. Now nothing was delivered including the guest room furniture. I wanted everything delivered at the same time. Then I got a call on Monday 12/8/2014 saying the set was incomplete and that the furniture was going to be delivered to them on Friday December 12, 2014/ I received a letter on 12/11/2014 telling me my check for the guest room furniture was not honored and they are going to send me into the District Attorney for criminal actions. This is a civil case and since nothing was received no crime had been committed. BUT by saying its criminal this place is stating I am a thief. I called up the bookkeeper who wasn't in and stated to her I was willing to pay with my card. But after reading the letter about 14 times I realized I was called a thief in the letter and I really didn't think this was right. I felt that if they had a problem with my check they should have called me or written a note stating there is a problem and to come in and fix it. I was charged a $50.00 fee stating it's a bank fee which it was not. The bank charged them $35.00 according to the Federal Banking laws and they added on an extra $15.00 because the DA allows this to be added on for a court case for a bounced check that services has been rendered. But I did not receive the items and no services were rendered. They still had it in there store, I paid them the $50.00 and they canceled that order. However, I spoke to the owner Sheldon Cobb who called me a thief thinking I was doing him out of money. I spoke to a Jessica who I gave the change of phone number to and she said she didn't have to put my new number into the computer to inform anyone in the office I changed my number.
Now that all this has happened I want to cancel my order and get my money back. But this Sheldon Cobb told me he refuses to cancel my order or deliver it. Then 20 minutes later they offered to send only one set to me and not the other and only charge me one delivery charge. I said I want to furniture all of it today or give me my money back. They refused.
IFR Interior Furniture Resources Reviews
I ordered furniture on 11/18/2014 2 bedroom sets. I paid them in full on 11/22/14 and was told on that day the 2 bedroom sets will be in by December 2nd 2014. On 11/29/2014 I decided I wanted to furnish a guest room with just a chest of draws, a bed and a mattress. I gave them a check and figured I would transfer money that night from my money market account to my checking. Due to the polar vortex the online banking was frozen and I couldn't so on Monday I transferred money at the bank and it wasn't credited to my account until the end of the banking day. Meanwhile this Interior Furniture Resources put the check through and it was returned. I have a check overdraft protection and this check should have been honored but it wasn't so it's the banks fault not mine. I had my phone service changed from Comcast to Verizon since I did this all my calls were referred to my new number. No excuse to contact me.
I called this company on 12/3/2014 to find out what happened to the furniture and gave them my new number. I got a call back on 12/5/2014 telling me that the furniture was coming in on Monday 12/8/2014. I got a call on 12/8/2014 saying the furniture had come in and they needed to inspect it. Now nothing was delivered including the guest room furniture. I wanted everything delivered at the same time. Then I got a call on Monday 12/8/2014 saying the set was incomplete and that the furniture was going to be delivered to them on Friday December 12, 2014/ I received a letter on 12/11/2014 telling me my check for the guest room furniture was not honored and they are going to send me into the District Attorney for criminal actions. This is a civil case and since nothing was received no crime had been committed. BUT by saying its criminal this place is stating I am a thief. I called up the bookkeeper who wasn't in and stated to her I was willing to pay with my card. But after reading the letter about 14 times I realized I was called a thief in the letter and I really didn't think this was right. I felt that if they had a problem with my check they should have called me or written a note stating there is a problem and to come in and fix it. I was charged a $50.00 fee stating it's a bank fee which it was not. The bank charged them $35.00 according to the Federal Banking laws and they added on an extra $15.00 because the DA allows this to be added on for a court case for a bounced check that services has been rendered. But I did not receive the items and no services were rendered. They still had it in there store, I paid them the $50.00 and they canceled that order. However, I spoke to the owner Sheldon Cobb who called me a thief thinking I was doing him out of money. I spoke to a Jessica who I gave the change of phone number to and she said she didn't have to put my new number into the computer to inform anyone in the office I changed my number.
Now that all this has happened I want to cancel my order and get my money back. But this Sheldon Cobb told me he refuses to cancel my order or deliver it. Then 20 minutes later they offered to send only one set to me and not the other and only charge me one delivery charge. I said I want to furniture all of it today or give me my money back. They refused.