These people are charging me for a service they didnt provide.i called them for an extermination for a bug they could not find. i paid them for a one time extermination. the exterminator did the one time thing then tried to sell me a contract, which i denied.months later they called me saying i owed them for a monthly contract.i made it VERY clear i had no contract with them and no one had come to do any exterminating since the first visit, which is messed up because they were supposed do a follow up spray to this invisible bug.the manager was very rude and combative then i filed a complaint with the bbb.so they didnt even finish the 1st job they tried to con me into a contract.THESE PEOPLE ARE CROOKS AND I HOPE THIS COSTS THEM WAY MORE THAN THE 84$ THEY ARE TRYING TO ROB ME FOR.
On August 23, 2014 we had a sales rep form Hulett Pest Control to estimate our home to be tented for termites & possibly other pests. On September 09, 2014 we contracted for their services at which time he (sales rep) required and was issued a deposit of $700. Turned out that this guy was incompetent (we had to pursue him relentlessly). After being given the run around for over 4 weeks, the process finally started yesterday (Oct. 16).
After the “fumigators” came in they advised that the protective bags (which was supplied by the sales rep at the time of the contract / deposit) had to be doubled, we were never advised by the sales rep that ALL consumable items were to be doubled up in the plastic bags; had to unpack and double bag our groceries, medications, freezers & refrigerated contents; this was extremely stressful.
Heard a loud noise on the roof, went outside to see what was going on, saw one of the “fumigators” going up a ladder toward the roof, carrying a huge roll of tent, he threw the tent down so hard on the roof, then sat down on top of it while panting! I was in unmitigated shock; concerned that he did not damage any tiles! We were NEVER advised that this was their procedure.
Meanwhile, 5 strangers invaded the residence and went through EVERY drawer, closets, bags, the garage & everything that was covered up or nailed down!
BUT WAIT THERE’S MORE: We of course slept elsewhere, and the next morning (Oct. 17) around 8:15 AM, my husband called the sales rep to inquire about what time the “fumigators” were to be expected to remove the tent, he did not answer his phone, however, the “fumigator” called back a few minutes later & retorted, that they were already at the house removing the tent & inside the residence removing their equipment! What horror, we do not know these strangers, how dare they think that they could just walk in & out of one’s home without informing us. When we questioned this “fumigator” about this he said that this is the procedure & that is the way it is & that’s all!! The “MAIN fumigator” (said his name is Kunta), stressed that it was NOT his duty to inform any customer of their practices; IT IS THE sales rep’s.
Just wanted to share some inside info in regards to Hulett Environmental Services.First, is when you have a yearly termite renewal this company does a "perimeter spray" by label it is not required but the company does it anyways, it's nice because it gives the customer a piece of mind, the issue I had was the termite technician stating that they just sprayed water.
Something that was mandated is to increase the initial price $50 over what our book price was for all internet leads because we already new that the customer had a $50 coupon. Also one pest control tech at the company also mentioned how he makes his own treatment methods mixing pest chemicals and not going by the label which makes it very unsafe for your family.
A bit of what goes on at Hulett wasn't so severe, but definatley some issues that need to be addressed.
Hulett Environmental Services Reviews
These people are charging me for a service they didnt provide.i called them for an extermination for a bug they could not find. i paid them for a one time extermination. the exterminator did the one time thing then tried to sell me a contract, which i denied.months later they called me saying i owed them for a monthly contract.i made it VERY clear i had no contract with them and no one had come to do any exterminating since the first visit, which is messed up because they were supposed do a follow up spray to this invisible bug.the manager was very rude and combative then i filed a complaint with the bbb.so they didnt even finish the 1st job they tried to con me into a contract.THESE PEOPLE ARE CROOKS AND I HOPE THIS COSTS THEM WAY MORE THAN THE 84$ THEY ARE TRYING TO ROB ME FOR.
PLEASE DO NOT CALL HULETT - SHOP AROUND!
On August 23, 2014 we had a sales rep form Hulett Pest Control to estimate our home to be tented for termites & possibly other pests. On September 09, 2014 we contracted for their services at which time he (sales rep) required and was issued a deposit of $700. Turned out that this guy was incompetent (we had to pursue him relentlessly). After being given the run around for over 4 weeks, the process finally started yesterday (Oct. 16).
After the “fumigators” came in they advised that the protective bags (which was supplied by the sales rep at the time of the contract / deposit) had to be doubled, we were never advised by the sales rep that ALL consumable items were to be doubled up in the plastic bags; had to unpack and double bag our groceries, medications, freezers & refrigerated contents; this was extremely stressful.
Heard a loud noise on the roof, went outside to see what was going on, saw one of the “fumigators” going up a ladder toward the roof, carrying a huge roll of tent, he threw the tent down so hard on the roof, then sat down on top of it while panting! I was in unmitigated shock; concerned that he did not damage any tiles! We were NEVER advised that this was their procedure.
Meanwhile, 5 strangers invaded the residence and went through EVERY drawer, closets, bags, the garage & everything that was covered up or nailed down!
BUT WAIT THERE’S MORE: We of course slept elsewhere, and the next morning (Oct. 17) around 8:15 AM, my husband called the sales rep to inquire about what time the “fumigators” were to be expected to remove the tent, he did not answer his phone, however, the “fumigator” called back a few minutes later & retorted, that they were already at the house removing the tent & inside the residence removing their equipment! What horror, we do not know these strangers, how dare they think that they could just walk in & out of one’s home without informing us. When we questioned this “fumigator” about this he said that this is the procedure & that is the way it is & that’s all!! The “MAIN fumigator” (said his name is Kunta), stressed that it was NOT his duty to inform any customer of their practices; IT IS THE sales rep’s.
I FEEL THAT THIS IS UNETHICAL! I FEEL VIOLATED!
Just wanted to share some inside info in regards to Hulett Environmental Services.First, is when you have a yearly termite renewal this company does a "perimeter spray" by label it is not required but the company does it anyways, it's nice because it gives the customer a piece of mind, the issue I had was the termite technician stating that they just sprayed water.
Something that was mandated is to increase the initial price $50 over what our book price was for all internet leads because we already new that the customer had a $50 coupon. Also one pest control tech at the company also mentioned how he makes his own treatment methods mixing pest chemicals and not going by the label which makes it very unsafe for your family.
A bit of what goes on at Hulett wasn't so severe, but definatley some issues that need to be addressed.