I did a favor for a family member, and co-signed for his lease by Honda financial services.
When the lease was over, they made problems taking back the car, when they took it back, they have told him, they will send a bill for wear and tear after a checkout will be done.
One day I get an alert, negative report was posted on my credit, checked it out it was from Honda financial services, I called them to ask what is this report on, they told me I did not pay the wear and tear, I asked how should I know about this if you didn’t sent a bill? The answer was that’s not a problem we can send it now for you if you want, I asked them to remove the report, the rap answered no! it’s your fault, you did not pay on time, but how should I pay on time without you send a bill? No answer on that.
And for now, after trying to settle they don’t want to recognize in their mistake and totally remove it, and this cost me a lot of other losses, the only negative report on my credit is from Honda for not sending me the bill, and of their mistake did not know about the payment, This is ridicules and non fair, its a ripoff.
Initially I thought leasing a honda was a great plan. i started with a decent payment and was assured by my salesperson leasing was the way to go. It was so flexible. A year later I returned and looked at a CRV. I was initially shocked by the high payment. I went from paying $350 for a Civic to $650 for a CRV. I told my salesperson I was a little concerned about taking on such a high payment. She brushed it off and said not to worry, if it got to be too much I could just bring it back. I still wasn't 100% convinced so I looked through the contract. I found the tiny print that said early termination could be subject to a penalty of "several" thousand dollars. I asked for clarification and was told that most of the time there was no fee because there were so many options-trade in, buy. Downsize, etcetera.
Another year goes by and my family business starts to struggle so I contact my salesperson telling her I'm open for options but I needed to get something with lower payments. I was willing to turn in my lease and buy from the company. Imagine my shock when they said they could do nothing because there was over $10000 they would have to put in the loan because of the negative equity on the crv. I offered to buy but the payoff was $32700 and the car was now only valued at $24000. I called honda financial services and spoke with several people begging for other options. Finally I asked what I would have to pay to buy out of my lease. The answer $20,000! They would charge me every payment I was initially supposed to pay for the next 3 years. The contract says "several" not $20000! No lease swapping allowed. No options. Nothing they can do. I thought I asked the right questions and read through my contract but I still got duped. :(
Honda Financial Services Reviews
I did a favor for a family member, and co-signed for his lease by Honda financial services.
When the lease was over, they made problems taking back the car, when they took it back, they have told him, they will send a bill for wear and tear after a checkout will be done.
One day I get an alert, negative report was posted on my credit, checked it out it was from Honda financial services, I called them to ask what is this report on, they told me I did not pay the wear and tear, I asked how should I know about this if you didn’t sent a bill? The answer was that’s not a problem we can send it now for you if you want, I asked them to remove the report, the rap answered no! it’s your fault, you did not pay on time, but how should I pay on time without you send a bill? No answer on that.
And for now, after trying to settle they don’t want to recognize in their mistake and totally remove it, and this cost me a lot of other losses, the only negative report on my credit is from Honda for not sending me the bill, and of their mistake did not know about the payment, This is ridicules and non fair, its a ripoff.
Initially I thought leasing a honda was a great plan. i started with a decent payment and was assured by my salesperson leasing was the way to go. It was so flexible. A year later I returned and looked at a CRV. I was initially shocked by the high payment. I went from paying $350 for a Civic to $650 for a CRV. I told my salesperson I was a little concerned about taking on such a high payment. She brushed it off and said not to worry, if it got to be too much I could just bring it back. I still wasn't 100% convinced so I looked through the contract. I found the tiny print that said early termination could be subject to a penalty of "several" thousand dollars. I asked for clarification and was told that most of the time there was no fee because there were so many options-trade in, buy. Downsize, etcetera.
Another year goes by and my family business starts to struggle so I contact my salesperson telling her I'm open for options but I needed to get something with lower payments. I was willing to turn in my lease and buy from the company. Imagine my shock when they said they could do nothing because there was over $10000 they would have to put in the loan because of the negative equity on the crv. I offered to buy but the payoff was $32700 and the car was now only valued at $24000. I called honda financial services and spoke with several people begging for other options. Finally I asked what I would have to pay to buy out of my lease. The answer $20,000! They would charge me every payment I was initially supposed to pay for the next 3 years. The contract says "several" not $20000! No lease swapping allowed. No options. Nothing they can do. I thought I asked the right questions and read through my contract but I still got duped. :(