My daughter and I went to a HoHo's in Brandon 9:30 PM last night for eight $31 takeout. We waited 20 minutes for the food to be brought to the counter. We were told that the shrimp rolls that we paid for replaced by regular egg rolls and that if we wanted to wait another 20 minutes they would cook us shrimp eggrolls. They did not offer to reimburse the cost difference. When we drove home we were surprised to find that the food was old and stale. The general TSO was dry and string. It tasted at least two or three days old. The crab Rangoon's were stale and tough.
I called the manager to ask why he was serving this very poor standard of food. I explained to him that I knew his general TSO chicken was days old. He seemed to think ihe was very clever and started asking me questions instead of addressing my questions. He stated that he had never received a complaint about stale food ever.he said all of this in a very calm and careless manner as if he were used to receiving lots of complaints and he just simply didn't care.
We ordered dinner last night and they sent us left over food that has been sitting out all day, it was stale, cold and disgusting. The manager refuses to give us money back or even replace the food.
HO HO CHINESE RESTAURANT Reviews
My daughter and I went to a HoHo's in Brandon 9:30 PM last night for eight $31 takeout. We waited 20 minutes for the food to be brought to the counter. We were told that the shrimp rolls that we paid for replaced by regular egg rolls and that if we wanted to wait another 20 minutes they would cook us shrimp eggrolls. They did not offer to reimburse the cost difference. When we drove home we were surprised to find that the food was old and stale. The general TSO was dry and string. It tasted at least two or three days old. The crab Rangoon's were stale and tough.
I called the manager to ask why he was serving this very poor standard of food. I explained to him that I knew his general TSO chicken was days old. He seemed to think ihe was very clever and started asking me questions instead of addressing my questions. He stated that he had never received a complaint about stale food ever.he said all of this in a very calm and careless manner as if he were used to receiving lots of complaints and he just simply didn't care.
We ordered dinner last night and they sent us left over food that has been sitting out all day, it was stale, cold and disgusting. The manager refuses to give us money back or even replace the food.