Can you imagine the owner of a car dealer's son agreeing to sell you a car for a certain price. A week later he says, and I quote: "I cannot honor the numbers I gave you"? How can they not honor the numbers he gave me? If he cannot honor the numbers he gave me, what numbers could these folks ever honot? This was my experience at Hartford Toyota Connecticut
It seemed like a "bait and switch" to me. A little back ground- I was referred to this dealership from a friend. I was trading in a car. The "used car manager" looked at my car for over an hour. The owner's son told me he wanted to take special care of me. The owner's son agreed to sell me a new car for $42,000 and give me $21,000 on my trade in. I told him I was fine with either dark silver or black.
A week later, he told me he found a light silver one. Again, I told him I was fine with either dark silver or black. He said he would find one. A week later we spoke. He said, get this, that the GM "Jimmy", told him they were giving me too much money for my trade! Keep in mind, I was dealing with the owner's son and the used car manager took what seemed like an hour inspecting my trade. He said because I did not want the light silver, they could not give me the $21,000 on my trade that he had promised. I cannot imagine what the color of the car I was buying had to do with the trade they had agreed to.
The owner's son showed his true colors, stomping his feet like a child. "Jimmy", the never before seen "GM" was even worse. He crawled out from whatever rock he was hiding to insult, threaten and berate. All this to a person who just wanted to buy the very thing they are selling. There are numberous reports about this dealership out there. I should have followed the other's warnings. I hope you heed my warning.
In short, I don't trust the people at Hartford Toyota sales as far as I can throw them. I thought the sales people and owner's son were dishonest and rude and threatening.
Hartford Toyota Reviews
Can you imagine the owner of a car dealer's son agreeing to sell you a car for a certain price. A week later he says, and I quote: "I cannot honor the numbers I gave you"? How can they not honor the numbers he gave me? If he cannot honor the numbers he gave me, what numbers could these folks ever honot? This was my experience at Hartford Toyota Connecticut
It seemed like a "bait and switch" to me. A little back ground- I was referred to this dealership from a friend. I was trading in a car. The "used car manager" looked at my car for over an hour. The owner's son told me he wanted to take special care of me. The owner's son agreed to sell me a new car for $42,000 and give me $21,000 on my trade in. I told him I was fine with either dark silver or black.
A week later, he told me he found a light silver one. Again, I told him I was fine with either dark silver or black. He said he would find one. A week later we spoke. He said, get this, that the GM "Jimmy", told him they were giving me too much money for my trade! Keep in mind, I was dealing with the owner's son and the used car manager took what seemed like an hour inspecting my trade. He said because I did not want the light silver, they could not give me the $21,000 on my trade that he had promised. I cannot imagine what the color of the car I was buying had to do with the trade they had agreed to.
The owner's son showed his true colors, stomping his feet like a child. "Jimmy", the never before seen "GM" was even worse. He crawled out from whatever rock he was hiding to insult, threaten and berate. All this to a person who just wanted to buy the very thing they are selling. There are numberous reports about this dealership out there. I should have followed the other's warnings. I hope you heed my warning.
In short, I don't trust the people at Hartford Toyota sales as far as I can throw them. I thought the sales people and owner's son were dishonest and rude and threatening.