I am 56-year old Grandmother, who lives with my Daughter and Grandson. I DO NOT appreciate being threaten with Eviction and ruining my credit/rental history, when for the past 3 years I have paid my rent ON TIME!!! For the past 2 years I pay over $1,000.00 each month. I have NEVER been late. HARBOUR WALK: Is this how you treat your Senior-citizen Resident/Customers? I originally moved into Harbour Walk Apartments in June 2012 into a 1-bedroom with Den. When my Daughter and Grandson moved in with me, we upgraded to a townhouse and have been living here since then.
I enjoyed living here...until my car was TOWED ILLEGALLY! I have spoken and made a complaint with Kristie Hickman (Prorerty Manager) to no avail. HARBOUR WALK: HOW ARE YOU holding me accountable with no knowledge of your policies? Or, with no notification? I did NOT receive a copy of my Lease (in 2013 and 2014) or a copy of the flyer explaining the new towing company until AFTER my car was towed.
Kristie sent these documents to me via email on 11/25/2014. My car was towed 11/24/2014. I have sent emails to Mr. Ron Eisenberg (President and CEO of Ventron Managment) and Mr. Lou Litvin (Chief Operating Officer of Ventron Management) requesting assistance on 11/25/2014.
NO RESPONSE I sent a follow-up email with pictures to Bridgette Redd (Senior Staff Support Manager of Ventron Management) on 12/09/2014. NO RESPONSE I called Bridgette Redd (813) 489-9981 on 01/07/2015 at 4:00 pm – after receiving the 1st 3-day notice to pay $165.00. No RESPONSE I have called Harbour Walk office (813) 884-1821 on 01/08/2015 at 9:30 am and left message. NO RESPONSE. HARBOUR WALK: Is this what you call “excellent” customer service? I have filed a complaint against Harbour Walk Apartments with the Better Business Bureau in Florida – after receiving the 3rd 3-day notice on 03/05/2015 to pay $365.00. BBB case #673057.
NO RSPONSE BBB REVIEW: Harbour Walk Apartments (813) 884-1821 8302 Crystal Harbor Dr, Tampa, FL 33615 On a scale of A+ to F Reason for Rating BBB Ratings System Overview Reason for Rating BBB rating is based on 13 factors. Get the details about the factors considered. Factors that lowered Harbour Walk Apartments' rating include: ***Failure to respond to 2 complaints filed against business. I did some research: To Tow Or Not To Tow According to Florida Law In Florida, private property owners, along with their agents, have authority under the Florida Statutes to tow unauthorized vehicles off their property. Fla. Stat. § 715.07 (2012).
In doing so, you want to make sure you follow Florida law or else you may be liable for certain expenses and damages. • Once towed, the vehicle “must be stored at a site within a 10-mile radius of the point of removal in any county of 500,000 populations or more. [Hillsborough County is 1.2 million]. • The penalties for unauthorized towing are severe: “When a person improperly causes a vehicle . . . to be removed, such person shall be liable to the owner . . . of the vehicle . . . for the cost of removal, transportation, and storage; any damages resulting from the removal, transportation, or storage of the vehicle; attorneys’ fees; and court costs.” Fla. Stat. § 715.07(4).
Additionally, in certain circumstances, a person can be guilty of a misdemeanor of the first degree and/or a felony of the third degree for improper towing. See Fla. Stat. § 715.07(5)(a)-(b). - See more at: (((link redacted))) I did a MapQuest on my address and the Towing Company address. It is OVER the 10-mile radius! HARBOUR WALK-YOU were NOT in compliance with Florida Statue Law 715 (1a). Taking my 2012 Toyota Corolla car [valued over $15,000.00] without my knowledge or permission is called “Grand Larceny”. Grand Larceny - A category of larceny—the offense of illegally taking the property of another—in which the value of the property taken is greater than $1,000.00. Grand Larceny is a statutory crime punished by a fine, imprisonment, or both.
I will be contacting an Attorney to file a Lawsuit this week! Enough is enough! Again, you don't know me. I RATHER go to Hillsborough County COURT; have an Attorney represent my side of the story and fight for my rights, than pay Harbour Walk Apartments $464.00. I am NOT paying you one cent over my Rent of $1,092.00. And, DEFINITELY NOT paying for any fees! I will continue to pay my Rent on the 3rd of each month with money orders until my lease expires. I am a Consumer! But more importantly, I am YOUR CUSTOMER as a Resident of 3 years!
Please take this email as: OFFICIAL, WRITTEN, ADVANCED, MOVE-OUT NOTICE I will be moving out on September 19, 2015 when my lease expires! I do NOT want to renew our lease because of the TERRIBLE service I have experienced living here! Your “Towing Residents Cars” policy WITHOUT notifying Residents (at least 14 residents that I have personally spoken to and including myself) is one of the reasons why, Harbour Walk Apartments now has a F rating with the Better Business Bureau. I sincerely hope other consumers look up Harbour Walk Apartments and the negative reviews about this place on Google and decide not to move in! Lynda Resident of **** Tampa, FL 33615
Harbour Walk Apartments Reviews
I am 56-year old Grandmother, who lives with my Daughter and Grandson. I DO NOT appreciate being threaten with Eviction and ruining my credit/rental history, when for the past 3 years I have paid my rent ON TIME!!! For the past 2 years I pay over $1,000.00 each month. I have NEVER been late. HARBOUR WALK: Is this how you treat your Senior-citizen Resident/Customers? I originally moved into Harbour Walk Apartments in June 2012 into a 1-bedroom with Den. When my Daughter and Grandson moved in with me, we upgraded to a townhouse and have been living here since then.
I enjoyed living here...until my car was TOWED ILLEGALLY! I have spoken and made a complaint with Kristie Hickman (Prorerty Manager) to no avail. HARBOUR WALK: HOW ARE YOU holding me accountable with no knowledge of your policies? Or, with no notification? I did NOT receive a copy of my Lease (in 2013 and 2014) or a copy of the flyer explaining the new towing company until AFTER my car was towed.
Kristie sent these documents to me via email on 11/25/2014. My car was towed 11/24/2014. I have sent emails to Mr. Ron Eisenberg (President and CEO of Ventron Managment) and Mr. Lou Litvin (Chief Operating Officer of Ventron Management) requesting assistance on 11/25/2014.
NO RESPONSE I sent a follow-up email with pictures to Bridgette Redd (Senior Staff Support Manager of Ventron Management) on 12/09/2014. NO RESPONSE I called Bridgette Redd (813) 489-9981 on 01/07/2015 at 4:00 pm – after receiving the 1st 3-day notice to pay $165.00. No RESPONSE I have called Harbour Walk office (813) 884-1821 on 01/08/2015 at 9:30 am and left message. NO RESPONSE. HARBOUR WALK: Is this what you call “excellent” customer service? I have filed a complaint against Harbour Walk Apartments with the Better Business Bureau in Florida – after receiving the 3rd 3-day notice on 03/05/2015 to pay $365.00. BBB case #673057.
NO RSPONSE BBB REVIEW: Harbour Walk Apartments (813) 884-1821 8302 Crystal Harbor Dr, Tampa, FL 33615 On a scale of A+ to F Reason for Rating BBB Ratings System Overview Reason for Rating BBB rating is based on 13 factors. Get the details about the factors considered. Factors that lowered Harbour Walk Apartments' rating include: ***Failure to respond to 2 complaints filed against business. I did some research: To Tow Or Not To Tow According to Florida Law In Florida, private property owners, along with their agents, have authority under the Florida Statutes to tow unauthorized vehicles off their property. Fla. Stat. § 715.07 (2012).
In doing so, you want to make sure you follow Florida law or else you may be liable for certain expenses and damages. • Once towed, the vehicle “must be stored at a site within a 10-mile radius of the point of removal in any county of 500,000 populations or more. [Hillsborough County is 1.2 million]. • The penalties for unauthorized towing are severe: “When a person improperly causes a vehicle . . . to be removed, such person shall be liable to the owner . . . of the vehicle . . . for the cost of removal, transportation, and storage; any damages resulting from the removal, transportation, or storage of the vehicle; attorneys’ fees; and court costs.” Fla. Stat. § 715.07(4).
Additionally, in certain circumstances, a person can be guilty of a misdemeanor of the first degree and/or a felony of the third degree for improper towing. See Fla. Stat. § 715.07(5)(a)-(b). - See more at: (((link redacted))) I did a MapQuest on my address and the Towing Company address. It is OVER the 10-mile radius! HARBOUR WALK-YOU were NOT in compliance with Florida Statue Law 715 (1a). Taking my 2012 Toyota Corolla car [valued over $15,000.00] without my knowledge or permission is called “Grand Larceny”. Grand Larceny - A category of larceny—the offense of illegally taking the property of another—in which the value of the property taken is greater than $1,000.00. Grand Larceny is a statutory crime punished by a fine, imprisonment, or both.
I will be contacting an Attorney to file a Lawsuit this week! Enough is enough! Again, you don't know me. I RATHER go to Hillsborough County COURT; have an Attorney represent my side of the story and fight for my rights, than pay Harbour Walk Apartments $464.00. I am NOT paying you one cent over my Rent of $1,092.00. And, DEFINITELY NOT paying for any fees! I will continue to pay my Rent on the 3rd of each month with money orders until my lease expires. I am a Consumer! But more importantly, I am YOUR CUSTOMER as a Resident of 3 years!
Please take this email as: OFFICIAL, WRITTEN, ADVANCED, MOVE-OUT NOTICE I will be moving out on September 19, 2015 when my lease expires! I do NOT want to renew our lease because of the TERRIBLE service I have experienced living here! Your “Towing Residents Cars” policy WITHOUT notifying Residents (at least 14 residents that I have personally spoken to and including myself) is one of the reasons why, Harbour Walk Apartments now has a F rating with the Better Business Bureau. I sincerely hope other consumers look up Harbour Walk Apartments and the negative reviews about this place on Google and decide not to move in! Lynda Resident of **** Tampa, FL 33615