Since March 2015, Green Tree Servicing LLC upped my mortgage to the tune of about $40 monthly. The company blames escrow of course, since it's a fixed rate mortgage, yet I called my insurance company and my insurance rose about $5 annually. My county taxes rose about $2 annually. I've tried investigations through my state (Missouri) attorney general, BBB, and SD AG, and The Federal Trade Commission. Got no help as expected. Hiring my own attorney to investigate this would not be fiscally prudent. The Mo. AG recommended it. Idiots. So, I guess this is my final vent. I'm resigned at this point, to continue to pay this rediculous amount after wasting my time calling on these agencies to investigate Green Tree.
My home was damaged in a fire. My insurance company sent me a check for over $18000 for the repairs. It was made out to myself and Green Tree Servicing (my mortuage company). I had to sign the check and send it to Green Tree along with the estimates on the damage. There was approximatly $2000 in material and $16000 in cleaning and labor. Green Tree has a 7-10 day waiting period to process the check. If there is anything missing from the documentation then they start the process over again. Supposedly the first check went out yesterday after over a month and it was only for $1000. Every aspect of the work has a different set of documentation, one for the demo, one the clean up, one for the sheetrockers, one the painters, one for the carpet install, one the the AC/Ventilation cleaning. Then each one will have a 7-10 day waiting period to receive their money unless the documentation is wrong, then the 7-10 day process starts over. I believe they have found a great way to invest peoples insurance money. If you are considering a home loan, I would strongly encourage you to go somewhere else. They have been very difficult to work with.
Green Tree bought my mortgage from Bank of America with no input from me a few months ago and immediately raised my monthly payment, began harassing me by phone, is charging what they call "an escrow cushion" (money I do not owe and do not have as I am disabled with Chronic Lyme Disease), is considering my in-full and ontime payments as partial late payments. They are ruining my excellent credit. As a result of what they are doing, I am suffering severe stomach pains, depression, insomnia and anxiety since this nightmare started a few months ago. I wrote to several government agencies, but have gotten no responses yet. I found numerous other complaints and even websites about the Green Tree abuses. I could lose my home and am losing my excellent credit even though I've paid my mortgage ontime for the past 10 years with this home and for 16 years with my last home. I am unable to deal with this anymore as it is so distressing and I am so ill.
Green Tree Servicing Reviews
Since March 2015, Green Tree Servicing LLC upped my mortgage to the tune of about $40 monthly. The company blames escrow of course, since it's a fixed rate mortgage, yet I called my insurance company and my insurance rose about $5 annually. My county taxes rose about $2 annually. I've tried investigations through my state (Missouri) attorney general, BBB, and SD AG, and The Federal Trade Commission. Got no help as expected. Hiring my own attorney to investigate this would not be fiscally prudent. The Mo. AG recommended it. Idiots. So, I guess this is my final vent. I'm resigned at this point, to continue to pay this rediculous amount after wasting my time calling on these agencies to investigate Green Tree.
My home was damaged in a fire. My insurance company sent me a check for over $18000 for the repairs. It was made out to myself and Green Tree Servicing (my mortuage company). I had to sign the check and send it to Green Tree along with the estimates on the damage. There was approximatly $2000 in material and $16000 in cleaning and labor. Green Tree has a 7-10 day waiting period to process the check. If there is anything missing from the documentation then they start the process over again. Supposedly the first check went out yesterday after over a month and it was only for $1000. Every aspect of the work has a different set of documentation, one for the demo, one the clean up, one for the sheetrockers, one the painters, one for the carpet install, one the the AC/Ventilation cleaning. Then each one will have a 7-10 day waiting period to receive their money unless the documentation is wrong, then the 7-10 day process starts over. I believe they have found a great way to invest peoples insurance money. If you are considering a home loan, I would strongly encourage you to go somewhere else. They have been very difficult to work with.
Green Tree bought my mortgage from Bank of America with no input from me a few months ago and immediately raised my monthly payment, began harassing me by phone, is charging what they call "an escrow cushion" (money I do not owe and do not have as I am disabled with Chronic Lyme Disease), is considering my in-full and ontime payments as partial late payments. They are ruining my excellent credit. As a result of what they are doing, I am suffering severe stomach pains, depression, insomnia and anxiety since this nightmare started a few months ago. I wrote to several government agencies, but have gotten no responses yet. I found numerous other complaints and even websites about the Green Tree abuses. I could lose my home and am losing my excellent credit even though I've paid my mortgage ontime for the past 10 years with this home and for 16 years with my last home. I am unable to deal with this anymore as it is so distressing and I am so ill.