Graveandgarden.com sells solar crosses, angels etc that people who are grieving for loved ones use to decorate their graves. The product we purchased was defective and stopped working within 3 months of using it. Calls to the company, Shirley to be specific, have gone unreturned and she is now screening her calls so she doesn't have to talk to us. They obviously refuse to stand by their product, or assist in any way. In my opinion, this company is aware their product will last only a few months, they fail to advertise that fact and will refuse to help. Please don't make the same mistake we did, and either bury your money with your loved one or choose another company.
We go out of our way to please all of our many customers. We too greive. It looks as though this customer called in April when our Mother passed away, and maybe we missed her call somehow. If she would leave her name or call us back we would have the opportunity to make it right. We apologize that she feels overlooked. I am so happy that the other solar lighted products that she claims to have ordered from Grave and Garden-- in another online grievance-- are in good working order.
Grave and Garden Reviews
Graveandgarden.com sells solar crosses, angels etc that people who are grieving for loved ones use to decorate their graves. The product we purchased was defective and stopped working within 3 months of using it. Calls to the company, Shirley to be specific, have gone unreturned and she is now screening her calls so she doesn't have to talk to us. They obviously refuse to stand by their product, or assist in any way. In my opinion, this company is aware their product will last only a few months, they fail to advertise that fact and will refuse to help. Please don't make the same mistake we did, and either bury your money with your loved one or choose another company.
From "Shirley" at Grave and Garden
We go out of our way to please all of our many customers. We too greive. It looks as though this customer called in April when our Mother passed away, and maybe we missed her call somehow. If she would leave her name or call us back we would have the opportunity to make it right. We apologize that she feels overlooked. I am so happy that the other solar lighted products that she claims to have ordered from Grave and Garden-- in another online grievance-- are in good working order.