This Company try to get you to take your money because there is no coverage in my home address either work the only way to get the service thats when i have to be outside my house standing up or walking across the street; they told me that they will give me some coverage if i turn my phone off and turn back off after doing that for 3-5 minutes but still not working the fist time that i call they let me know to wait about 24-72hours after i have the service that im still not getting anything; then the last time that i spoke to them they told me there is not service on my area and they can't so nothing about it because ther is no refundable i just let them know why this is on the website my address is on very good coverage when is not even do in my job address it said the same when is not, even my phone phone says no service or searching for the service; someone told me that was better than boost but not its worst!! the best coverage that i been have on the past is Pxxx Pxxx
A couple days ago I tried to sign up for gosmart mobile using there online activation. I purchased the sim card online, I think the best thing about the company that I can say is that they are capable of shipping items to the proper address, after that its all down hill.
They had no problem charging me 10 dollars for the sim card starter package and 40 dollars to start service, but its the start service part, thats were the trouble began.
I asked them to transfer my number to the new account and they said no problem, I provided them with my account information (which I verified with my current carrier) and then waited for the switch over to happen. but it never did, so I called them and asked what was going on and they said that the information i provided for my current provider was incorrect and that they are unable to process my order until I provide them with the correct information.
over a dozen phone calls between carriers and it was clearly gosmartmobile in the wrong here, I verifed multiple times with my current provider in regards to the account information required to transfer the number but gosmartmobile was unable to do this. I asked for a refund on my purchased made through there site for the starter kit and a month of service that was not even started and they said they do not provide refunds.
Spoke with 3 supervisors, all said that they do not provide refunds, its not about the money here, its simply the fact that somehow they are able to take money from people and do absolutely nothing for it. It's a genius scam, I don't know how they pull it off but its genius.
GoSmart Mobile Reviews
This Company try to get you to take your money because there is no coverage in my home address either work the only way to get the service thats when i have to be outside my house standing up or walking across the street; they told me that they will give me some coverage if i turn my phone off and turn back off after doing that for 3-5 minutes but still not working the fist time that i call they let me know to wait about 24-72hours after i have the service that im still not getting anything; then the last time that i spoke to them they told me there is not service on my area and they can't so nothing about it because ther is no refundable i just let them know why this is on the website my address is on very good coverage when is not even do in my job address it said the same when is not, even my phone phone says no service or searching for the service; someone told me that was better than boost but not its worst!! the best coverage that i been have on the past is Pxxx Pxxx
A couple days ago I tried to sign up for gosmart mobile using there online activation. I purchased the sim card online, I think the best thing about the company that I can say is that they are capable of shipping items to the proper address, after that its all down hill.
They had no problem charging me 10 dollars for the sim card starter package and 40 dollars to start service, but its the start service part, thats were the trouble began.
I asked them to transfer my number to the new account and they said no problem, I provided them with my account information (which I verified with my current carrier) and then waited for the switch over to happen. but it never did, so I called them and asked what was going on and they said that the information i provided for my current provider was incorrect and that they are unable to process my order until I provide them with the correct information.
over a dozen phone calls between carriers and it was clearly gosmartmobile in the wrong here, I verifed multiple times with my current provider in regards to the account information required to transfer the number but gosmartmobile was unable to do this. I asked for a refund on my purchased made through there site for the starter kit and a month of service that was not even started and they said they do not provide refunds.
Spoke with 3 supervisors, all said that they do not provide refunds, its not about the money here, its simply the fact that somehow they are able to take money from people and do absolutely nothing for it. It's a genius scam, I don't know how they pull it off but its genius.