I pulled my RV up to the diesel pump in front on Goober's Repair Shop at the Flying J Plaza (all of the other pumps were in use). Immediately one of the employees ran over and told me that one of my tires was badly worn and noticeably bulging, and needed immediate replacement. He repeatedly ran his hand over the outside of the inner tire (which of course is very difficult to see) shaking his head. "If you're going any distance, that tire just isn't safe," he assure me. Of course they just happened to have a "value" replacement tire that they'd sell me.
Hmm. Interesting, since I'd just had those same tires inspected by a Tire Factory dealer that I've used for several years, and was assured that all of my tires were in great shape.
When my wife asked a second employee of Goober's if he wasn't just trying to scam a couple of "Greenies", both of them just disappeared back into the shop.
Fortunately, we didn't buy anything from these jerks. Based on my experience with this company (and the other reviewers), I strongly discourage anyone from dealing with this repair shop.
We stopped at Flying J in Beaver, Utah (aka Eagles Landing Truck Centre) to fill up our 45 foot RV with diesel fuel. While filling up we were approached by a rep from the tire shop immediately west of the diesel pumps and were told we needed to replace 2 rear tires as they were separating. We believed them and agreed to replace them.
They told us that there was an RV in the shop across the lot, other side of Flying J building, right there at the time requiring over $5,000 worth of repairs because a tire blew and caused a lot of damage underneath. As a consequence, they upsold us another four tires, so now we were at a total of six tires purchased. When we got to Great Falls and met up with friends also travelling back to Canada and told them why we were delayed and where we had the tires replaced. They said, oh yes, they were very aware of the place as the year prior they had been feeling up exactly the same as we were and approached the same way. However, they smelled skunk as they had just installed all brand-new tires on their unit, so they knew it was a blatant ripoff.
further, we were overcharged by over $2,000 as we paid $7,193.70 U.S. for the 6 tires (plus tax of $499.96). The total price we were quoted by Kal Tire in Alberta, Canada, was $5849.80 Canadian (which is about 30% higher than US dollars) with 5% GST tax included.
we were also told that if they wrote on the invoice that tires were replaced due to possible road hazard, we would probably not have to pay duty. That was also far from the truth, so we also paid duty on the 6 tires.
we have reason to believe that the name of this tire shop changed in the last year or so from Goober's to Sporty's To Go. But the principal is the same person, i.e. Slade Smith, as there is a note on the bottom left corner of the invoice to call Slade Smith at 801-710-8574 for comments or questions. When you call that number, the recording says you have reached Slade Smith of High Country Sales. The top of the invoice reads: Sporty's To Go, 1392 N 300 W, Beaver, Utah 84713, (phone) 435-438-5162. Yet the cash register receipt says at the top: Flying J, Store 509, 653 West 1400 North, Beaver, Utah. I can't imagine Flying J would want their name and reputation to be associated with this kind of ripoff, and I will be filing a report with them, also.
we were not given the tires they removed, and I am betting they probably were able to make a profit also on the resale of those.
Fellow RV'ers, please don't be misled by these crooks.
This report is almost word for word the same as an earlier ripoff report filed by another member, my experience was almost exactly the same.
When traveling South on I-15 through Utah, if you exit I-70 at exit 112 to the Flying J beware of Goober's (Tire) Service. It is the tire shop on the west side of the parking lot by the RV diesel pumps.
On a recent trip I stopped for fuel and an employee told me of a tread separation on my 5th wheel trailer, he offered to put my trailer up on a jack so I could spin the tire and see the separation area. I checked and the tire had gone bad. I was told that the tires on my trailer were too light for the weight of my rig and I would continue to have problems unless I switched to a better tire. By now another employee had come out to help, and they offered to sell me four 14 ply tires at 389.95 each! That seemed like a terrible price but I was in the middle of nowhere and we were just starting our vacation so I bought them.
As they were replacing the tires they tried to tell me that the equilizer and shackles attaching the springs was wobbly, they showed me a Dexter Axle Eqilizer kit that was much heavier than stock equipment. When asked the price I was told $700 plus labor. Yes, $700 for two equilizers, 8 shackles, 16 bolts/nuts with grease fittings, and 8 shackles. I questioned the high price and was told, it was a better price than Camping World could do it for, which is not the case! I looked up the kit when I got to my destination, dexteraxle.com/inc/sdetail/1043/1050 listed the very kit they tried to sell me at a regular price of $162.82 Even with a 2 hour labor charge of $250.00 that still adds up to much less than Goober’s quote.
When I arrived home from our trip I did an internet search on Goober’s Service and found multiple complaints, several of them very similar to my experience. I also checked several reputable tire stores and found out I had been ripped off, I can get the exact same tire from Les Schwab for $207.29
I spoke by phone to the guy who had originally told me about the tire problem. He was a manager, but said he couldn't do anything about the price and told me to call his boss, Slade Smith and he would “make it right”. I spoke to Mr. Smith and told him I felt like they had taken advantage of me and from what I had been reading on the internet I believed Goober’s was ripping off travelers on a regular basis. When I told him that I wanted $400.00 dollars refunded to my credit card immediately he readily agreed to that, which makes me believe they know they are ripping people off because if only one in ten customers calls and complains and they have to give them a refund they are still making a killing on this scam!
Goober's Service Reviews
Ditto
Round 3 - same thing happened to me!
I pulled my RV up to the diesel pump in front on Goober's Repair Shop at the Flying J Plaza (all of the other pumps were in use). Immediately one of the employees ran over and told me that one of my tires was badly worn and noticeably bulging, and needed immediate replacement. He repeatedly ran his hand over the outside of the inner tire (which of course is very difficult to see) shaking his head. "If you're going any distance, that tire just isn't safe," he assure me. Of course they just happened to have a "value" replacement tire that they'd sell me.
Hmm. Interesting, since I'd just had those same tires inspected by a Tire Factory dealer that I've used for several years, and was assured that all of my tires were in great shape.
When my wife asked a second employee of Goober's if he wasn't just trying to scam a couple of "Greenies", both of them just disappeared back into the shop.
Fortunately, we didn't buy anything from these jerks. Based on my experience with this company (and the other reviewers), I strongly discourage anyone from dealing with this repair shop.
We stopped at Flying J in Beaver, Utah (aka Eagles Landing Truck Centre) to fill up our 45 foot RV with diesel fuel. While filling up we were approached by a rep from the tire shop immediately west of the diesel pumps and were told we needed to replace 2 rear tires as they were separating. We believed them and agreed to replace them.
They told us that there was an RV in the shop across the lot, other side of Flying J building, right there at the time requiring over $5,000 worth of repairs because a tire blew and caused a lot of damage underneath. As a consequence, they upsold us another four tires, so now we were at a total of six tires purchased. When we got to Great Falls and met up with friends also travelling back to Canada and told them why we were delayed and where we had the tires replaced. They said, oh yes, they were very aware of the place as the year prior they had been feeling up exactly the same as we were and approached the same way. However, they smelled skunk as they had just installed all brand-new tires on their unit, so they knew it was a blatant ripoff.
further, we were overcharged by over $2,000 as we paid $7,193.70 U.S. for the 6 tires (plus tax of $499.96). The total price we were quoted by Kal Tire in Alberta, Canada, was $5849.80 Canadian (which is about 30% higher than US dollars) with 5% GST tax included.
we were also told that if they wrote on the invoice that tires were replaced due to possible road hazard, we would probably not have to pay duty. That was also far from the truth, so we also paid duty on the 6 tires.
we have reason to believe that the name of this tire shop changed in the last year or so from Goober's to Sporty's To Go. But the principal is the same person, i.e. Slade Smith, as there is a note on the bottom left corner of the invoice to call Slade Smith at 801-710-8574 for comments or questions. When you call that number, the recording says you have reached Slade Smith of High Country Sales. The top of the invoice reads: Sporty's To Go, 1392 N 300 W, Beaver, Utah 84713, (phone) 435-438-5162. Yet the cash register receipt says at the top: Flying J, Store 509, 653 West 1400 North, Beaver, Utah. I can't imagine Flying J would want their name and reputation to be associated with this kind of ripoff, and I will be filing a report with them, also.
we were not given the tires they removed, and I am betting they probably were able to make a profit also on the resale of those.
Fellow RV'ers, please don't be misled by these crooks.
This report is almost word for word the same as an earlier ripoff report filed by another member, my experience was almost exactly the same.
When traveling South on I-15 through Utah, if you exit I-70 at exit 112 to the Flying J beware of Goober's (Tire) Service. It is the tire shop on the west side of the parking lot by the RV diesel pumps.
On a recent trip I stopped for fuel and an employee told me of a tread separation on my 5th wheel trailer, he offered to put my trailer up on a jack so I could spin the tire and see the separation area. I checked and the tire had gone bad. I was told that the tires on my trailer were too light for the weight of my rig and I would continue to have problems unless I switched to a better tire. By now another employee had come out to help, and they offered to sell me four 14 ply tires at 389.95 each! That seemed like a terrible price but I was in the middle of nowhere and we were just starting our vacation so I bought them.
As they were replacing the tires they tried to tell me that the equilizer and shackles attaching the springs was wobbly, they showed me a Dexter Axle Eqilizer kit that was much heavier than stock equipment. When asked the price I was told $700 plus labor. Yes, $700 for two equilizers, 8 shackles, 16 bolts/nuts with grease fittings, and 8 shackles. I questioned the high price and was told, it was a better price than Camping World could do it for, which is not the case! I looked up the kit when I got to my destination, dexteraxle.com/inc/sdetail/1043/1050 listed the very kit they tried to sell me at a regular price of $162.82 Even with a 2 hour labor charge of $250.00 that still adds up to much less than Goober’s quote.
When I arrived home from our trip I did an internet search on Goober’s Service and found multiple complaints, several of them very similar to my experience. I also checked several reputable tire stores and found out I had been ripped off, I can get the exact same tire from Les Schwab for $207.29
I spoke by phone to the guy who had originally told me about the tire problem. He was a manager, but said he couldn't do anything about the price and told me to call his boss, Slade Smith and he would “make it right”. I spoke to Mr. Smith and told him I felt like they had taken advantage of me and from what I had been reading on the internet I believed Goober’s was ripping off travelers on a regular basis. When I told him that I wanted $400.00 dollars refunded to my credit card immediately he readily agreed to that, which makes me believe they know they are ripping people off because if only one in ten customers calls and complains and they have to give them a refund they are still making a killing on this scam!