In november 2014, i disputed charges that were posted on my november discover credit card 4 times on one billing cycle due to the fact that i had changed my credit card. Ironically the card was changed by the my credit card company because of attempted suspicious charges from another company. In august ,i believe, i had received an email from worthpoint that my credit card was no longer valid and to update my account, which i did. I should have closed the account, but could not find a link to close the account on their website. I forgot about it because at that time my husband had been diagnosed with cancer. He died in september.
Finally, in mid-jan, i attempted several times to find their phone number on their website to file a complaint, but to no avail. I did an online search for their phone number and called. They told me that they would cancel the membership and review the charges for the past 6 months since i had not used their website. They never cancelled my membership, nor did they email me and i am still being charged. Last week, i finally found a email form on priceminer.com where i registered my complaint. This email was returned to my email box by a mailer-daemon from their website! talk about a red flag!!!
The navigation on priceminer.com is impossible, but i finally was able to successfully close my account myself online I hope).I called the number listed in this complaint and spoke to them again. They have emailed me several times, but dance around the issue with no effort for a refund for unused services.
I've also opened a dispute of charges through my credit card and am willing to join a consumers advocacy group.
GoAntiques, Inc. Reviews
In november 2014, i disputed charges that were posted on my november discover credit card 4 times on one billing cycle due to the fact that i had changed my credit card. Ironically the card was changed by the my credit card company because of attempted suspicious charges from another company. In august ,i believe, i had received an email from worthpoint that my credit card was no longer valid and to update my account, which i did. I should have closed the account, but could not find a link to close the account on their website. I forgot about it because at that time my husband had been diagnosed with cancer. He died in september.
Finally, in mid-jan, i attempted several times to find their phone number on their website to file a complaint, but to no avail. I did an online search for their phone number and called. They told me that they would cancel the membership and review the charges for the past 6 months since i had not used their website. They never cancelled my membership, nor did they email me and i am still being charged. Last week, i finally found a email form on priceminer.com where i registered my complaint. This email was returned to my email box by a mailer-daemon from their website! talk about a red flag!!!
The navigation on priceminer.com is impossible, but i finally was able to successfully close my account myself online I hope).I called the number listed in this complaint and spoke to them again. They have emailed me several times, but dance around the issue with no effort for a refund for unused services.
I've also opened a dispute of charges through my credit card and am willing to join a consumers advocacy group.