Andrew Leto wake up. This business has charged me for over $9000 for services they never made their carriers render, they are a sham scam and the worst customer service ever. Horrible customer service this business doesn’t care about their customers at all. I spent a day having huge custom sofas packed up and shipped to a client. I went to the Global Trash website and set up all options I needed and paid for them each. Residential delivery, lifgate, inside delivery. 3 days went by and the carrier didn’t come, I had to ask Dave Dingbat Dibble what went wrong because they don’t help clients or see things have not picked up and reach out, no I had to find out that it was rejected as it was too big but I entered all the dimensions and their website made an order. So I then had to explain to my customer whom paid for 10k in furniture that it was delayed. Then I set it up again, same options different carrier. When it got to my customers house who has a hilly driveway they called and said we are not bring it up there we are dropping it here at the bottom of your driveway. So no residential delivery was made that is a Street delivery, no inside and no lifgate. Customer calls and is very upset so she refuses because she is one person and a woman not able to drag 775 pounds of sofa in. I call Global Tranz and Dave Dibble tells me too bad, Ill send it back to you? Really…not sorry that should to happen we will do what we need to to make this right. Instead he said take your 7k a month that you give me in business, screw you and your client and your 10k in furniture well send it back. I was warned about this piss poor company by many and I had the same issue with another Rep Josh Goldstein a real clown and still gave Dave Dibble a try as he assured me he was there for me. The owner Andrew Leto has never replied to my issues either they don’t care about anyone. This is Global Trash.
THIS COMPANY QUOTED ME A SHIPPING PRICE. I PAID IT WITH MY DEBT CARD AND THEN MY PRODUCT WAS CRUSHED AND THEY SAID THEIR NOT LIABLE. THEY DID SEND A LIFT GATE WHICH I WAS CHARGED 40.00 FOR AND THEY WONT RETURN THE 40.00. I HAD TO HIGHER A FORKLIFT DRIVER FROM THE FLEA MARKET TO UNLOAD DELIVERY. THEN THREE WEEKS LATER THEY DRAFTED AN ADDITIONAL $203.00 FROM MY DEBIT CARD WITHOUT MY AUTHORIZATION. THIS COMPANY HAS THE SAME COMPLAINTS FROM OTHER PEOPLE GETTING CHARGED EXTRA. STAY CLEAR OF THIS SCAMMING COMPANY. MY SALES REPS NAME WAS KRISTAL ROGERS BUT THEACCOUNTING DEPARTMENT TOOK MY MONEY. CROOKS!
GlobalTranz Reviews
Andrew Leto wake up. This business has charged me for over $9000 for services they never made their carriers render, they are a sham scam and the worst customer service ever. Horrible customer service this business doesn’t care about their customers at all. I spent a day having huge custom sofas packed up and shipped to a client. I went to the Global Trash website and set up all options I needed and paid for them each. Residential delivery, lifgate, inside delivery. 3 days went by and the carrier didn’t come, I had to ask Dave Dingbat Dibble what went wrong because they don’t help clients or see things have not picked up and reach out, no I had to find out that it was rejected as it was too big but I entered all the dimensions and their website made an order. So I then had to explain to my customer whom paid for 10k in furniture that it was delayed. Then I set it up again, same options different carrier. When it got to my customers house who has a hilly driveway they called and said we are not bring it up there we are dropping it here at the bottom of your driveway. So no residential delivery was made that is a Street delivery, no inside and no lifgate. Customer calls and is very upset so she refuses because she is one person and a woman not able to drag 775 pounds of sofa in. I call Global Tranz and Dave Dibble tells me too bad, Ill send it back to you? Really…not sorry that should to happen we will do what we need to to make this right. Instead he said take your 7k a month that you give me in business, screw you and your client and your 10k in furniture well send it back. I was warned about this piss poor company by many and I had the same issue with another Rep Josh Goldstein a real clown and still gave Dave Dibble a try as he assured me he was there for me. The owner Andrew Leto has never replied to my issues either they don’t care about anyone. This is Global Trash.
THIS COMPANY QUOTED ME A SHIPPING PRICE. I PAID IT WITH MY DEBT CARD AND THEN MY PRODUCT WAS CRUSHED AND THEY SAID THEIR NOT LIABLE. THEY DID SEND A LIFT GATE WHICH I WAS CHARGED 40.00 FOR AND THEY WONT RETURN THE 40.00. I HAD TO HIGHER A FORKLIFT DRIVER FROM THE FLEA MARKET TO UNLOAD DELIVERY. THEN THREE WEEKS LATER THEY DRAFTED AN ADDITIONAL $203.00 FROM MY DEBIT CARD WITHOUT MY AUTHORIZATION. THIS COMPANY HAS THE SAME COMPLAINTS FROM OTHER PEOPLE GETTING CHARGED EXTRA. STAY CLEAR OF THIS SCAMMING COMPANY. MY SALES REPS NAME WAS KRISTAL ROGERS BUT THEACCOUNTING DEPARTMENT TOOK MY MONEY. CROOKS!