I agreed to sign up for this insurance company with my local Verizon wireless store after my phone got stolen.
My phone got damaged in Nov 2013, and I filed a claim with the Global Warranty Group through my Verizon wireless store (big mistake). They charged my phone for the claim 179.00 and promised that I would receive a check to reimburse the cost of my phone.
I have called the company's number about 10 times without any answer. It's just a call center. They always promise to escalate the call, but I heard back only one in January, at which time they said that I would be getting my check ""soon."" 3 months later, nothing.
This is a corrupt, exceptionally disorganized company. I've blocked the company from ever charging my credit card. And you know I will be giving my Verizon Wireless store hell for even being associated with an insurance company like this.
I have already looked up options for a class action lawsuit. Please let me know if you are interested. I can't even imagine the poor people who don't have the financial means who have to endure this.
Global Warranty Group has NO CONSCIENCE and are run by despicable people.
On January 22, 2014, I made a claim to Global Warranty Group for a damaged droid Razor HD Max phone. The claim was processed and because they did not have a replacement phone, they offered me a check of $550. I accepted this offer on February 5, 2014 and then the wait began. After several weeks I began to call to check on the status. Each time I was told that either the check was being processed or that someone from corporate would call me. There were no calls and there was no check. It is now April 18th and I am still calling and waiting.
Global Warranty Group Reviews
I agreed to sign up for this insurance company with my local Verizon wireless store after my phone got stolen.
My phone got damaged in Nov 2013, and I filed a claim with the Global Warranty Group through my Verizon wireless store (big mistake). They charged my phone for the claim 179.00 and promised that I would receive a check to reimburse the cost of my phone.
I have called the company's number about 10 times without any answer. It's just a call center. They always promise to escalate the call, but I heard back only one in January, at which time they said that I would be getting my check ""soon."" 3 months later, nothing.
This is a corrupt, exceptionally disorganized company. I've blocked the company from ever charging my credit card. And you know I will be giving my Verizon Wireless store hell for even being associated with an insurance company like this.
I have already looked up options for a class action lawsuit. Please let me know if you are interested. I can't even imagine the poor people who don't have the financial means who have to endure this.
Global Warranty Group has NO CONSCIENCE and are run by despicable people.
On January 22, 2014, I made a claim to Global Warranty Group for a damaged droid Razor HD Max phone. The claim was processed and because they did not have a replacement phone, they offered me a check of $550. I accepted this offer on February 5, 2014 and then the wait began. After several weeks I began to call to check on the status. Each time I was told that either the check was being processed or that someone from corporate would call me. There were no calls and there was no check. It is now April 18th and I am still calling and waiting.