Please do not do business with this company. From what I have heard, after the fact, is that they have switched names constantly to avoid paying people. I can't speak directly on that, but I do know that I have done business with them and everytime they send a service request they try to nickel and dime you down on your hourly rate. Usually, you will increase the NTE to a certain amount, even writting down who you spoke with, and then when you go to bill out they will say they never agreed to that. They have even tried to tell me my hourly rate was something completly different that it has been for years and make up their own cost. The way they twist and turn things is unbelievable.
I am sorry that I ever got involved...way more headache than its worth (for sure). I think I was ripped off of every job I did because they would always say..."I can't do $300, I can only do $250". They would hagle with you every time. Finally, I would cave because I was wasting even more time and time is money.
Put it this way, the must have some good rip off training going on at Front Street. just save yourself the trouble and don't do business with them.
More importantly, DO NOT become a client of theirs!!! Do you have any idea how many times I recived a call for a clogged drain and they tried to get someone cheaper and wound up calling me back 3 days later (meanwhile, drain still clogged) and then begged for service. I feel really badly for the client that thinks they are getting great service. I wind up looking like the chump when I arrive and the client says "you were supposed to be here 3 days ago". Meanwhile, I just finally received the service requests 1 hour earlier after Front Street tried to get Joe-Shmo to come out for pennies and he never showed.
I feel good know I'm always the hero but when Front Street doesn't pay you, which has become the usual deal, then you feel like a zero.
To the clients out there...JUST CALL FOR SERVICE YOURSELF! Why do you need a company that you wind up paying extra to dispatch a technician to you? Just find a reliable tech you can count on and save yourself the headache and cost.
Front Street Facility Solutions Reviews
Please do not do business with this company. From what I have heard, after the fact, is that they have switched names constantly to avoid paying people. I can't speak directly on that, but I do know that I have done business with them and everytime they send a service request they try to nickel and dime you down on your hourly rate. Usually, you will increase the NTE to a certain amount, even writting down who you spoke with, and then when you go to bill out they will say they never agreed to that. They have even tried to tell me my hourly rate was something completly different that it has been for years and make up their own cost. The way they twist and turn things is unbelievable.
I am sorry that I ever got involved...way more headache than its worth (for sure). I think I was ripped off of every job I did because they would always say..."I can't do $300, I can only do $250". They would hagle with you every time. Finally, I would cave because I was wasting even more time and time is money.
Put it this way, the must have some good rip off training going on at Front Street. just save yourself the trouble and don't do business with them.
More importantly, DO NOT become a client of theirs!!! Do you have any idea how many times I recived a call for a clogged drain and they tried to get someone cheaper and wound up calling me back 3 days later (meanwhile, drain still clogged) and then begged for service. I feel really badly for the client that thinks they are getting great service. I wind up looking like the chump when I arrive and the client says "you were supposed to be here 3 days ago". Meanwhile, I just finally received the service requests 1 hour earlier after Front Street tried to get Joe-Shmo to come out for pennies and he never showed.
I feel good know I'm always the hero but when Front Street doesn't pay you, which has become the usual deal, then you feel like a zero.
To the clients out there...JUST CALL FOR SERVICE YOURSELF! Why do you need a company that you wind up paying extra to dispatch a technician to you? Just find a reliable tech you can count on and save yourself the headache and cost.