They dont honor refunds despite the false promise when purchasing that they have a 30 day money back guarantee no questions asked. They ask you not to go through PayPal to get your refund because it will delay the process. I think what they are doing is dishonest and they do not want to give you a refund in the long run.
I cancelled my agreement with them 15 days into it and although they agreed to cancel and send me my refund they never sent it. In fact they ignored all of my e mails asking for some answers. Instead I ended up disputing the charge with my credit card and to my surprise they challenged the charge and told the credit card company that I have been using the product and they were not going to refund the charge.
I could not believe this. First of all I did not use their product because it was not user friendly. Very difficult to understand and the scripts have serious bugs, the populate feature has a bug the sitemap bug templates are not seo friendly.
This was a huge mistake and a huge waste of my time now trying to get my $147.00 dollars for a service that I never used. I submitted all of the evidence to the credit card company and now finally the bank has agreed to refund me the money. I don't know what they will do with Freshstorebuilder, but I sincerely hope they dont get any of the f**** money.
I would highly recommend not to buy this software. Stay away from these people. I hope Amazon sees some of this as they are supposed to be Amazon affiliates.
Fresh Store Builder Reviews
They dont honor refunds despite the false promise when purchasing that they have a 30 day money back guarantee no questions asked. They ask you not to go through PayPal to get your refund because it will delay the process. I think what they are doing is dishonest and they do not want to give you a refund in the long run.
I cancelled my agreement with them 15 days into it and although they agreed to cancel and send me my refund they never sent it. In fact they ignored all of my e mails asking for some answers. Instead I ended up disputing the charge with my credit card and to my surprise they challenged the charge and told the credit card company that I have been using the product and they were not going to refund the charge.
I could not believe this. First of all I did not use their product because it was not user friendly. Very difficult to understand and the scripts have serious bugs, the populate feature has a bug the sitemap bug templates are not seo friendly.
This was a huge mistake and a huge waste of my time now trying to get my $147.00 dollars for a service that I never used. I submitted all of the evidence to the credit card company and now finally the bank has agreed to refund me the money. I don't know what they will do with Freshstorebuilder, but I sincerely hope they dont get any of the f**** money.
I would highly recommend not to buy this software. Stay away from these people. I hope Amazon sees some of this as they are supposed to be Amazon affiliates.