Me too :( I have the case opened .... with not respond from freelancer.com
Do you know that: “Freelancer founder earns $235 million – while customers of the site are ripped off “
Freelancer, an Australian registered Internet company makes millions while abusing Australian consumer laws. Caution – use this site at your own risk as Freelancer takes no responsibility.
If you want to try to contact the management team: http://www.freelancer.com/info/management.php
Here is their direct email address and phone numbers:
Nikki Parker, Regional Director, North America, Australia & New Zealand, Tel +61 427 173 025, Email [email protected], or Evan Tan, Regional Director, South East Asia, Tel +63 908 882 8519, Email [email protected], or Jorge Azurin, Regional Director, Continental Asia, Tel +63-908-867-3373, Email [email protected], or Bill Little, Regional Director, Europe, Tel +44 (0) 7940 924555, Email [email protected], or Sebastian Siseles, Director Regional para Latinoamerica, Tel +54 911 32 60 07 30, Email [email protected]
If there is not result them please follow this direction below:
1. File a government internet crime complaint with: ic3.gov/default.aspx
2. Report fraud, visit: stopfraud.gov/report.html
3. File an online complaint with State Attorney General: oag.ca.gov/contact/consumer-complaint-against-business-or-company
4. File a government consumer complaint with econsumer.gov/english/report/overview.shtm
5. Report to Australian Competition Consumer Commission: accc.gov.au/consumers/complaints-problems
6. Report to Law Enforcement: aclei.gov.au/Pages/default.aspx
7. Report to Scam watch: scamwatch.gov.au/content/index.phtml/itemId/693900 ; ALSO asic.gov.au/asic/asic.nsf/byheadline/Complaining+about+sales+offers+and+promotions+of+consumer+goods+and+services+ASIC+site+version?openDocument#State or territory consumer affairs
8. Report computer, internet-related, or intellectual property crime: justice.gov/criminal/cybercrime/reporting.html#C4
9. File a complaint with Office of Fair Trading: fairtrading.qld.gov.au/make-a-complaint.htm also: acma.gov.au/Citizen/Take-action/Complaints
10. Contact investigative reporters from TV Channels and Newspapers / magazines and all you guys will provide evidences to them. Please save all your email received from freelancer.com
11. Register complaints with as many review sites as you can ""Google Reviews, Yelp, Business reporters and other private organizations .... etc""
12. Post Blogs. Minimum 1 SEO article per day till you will see the result on google, yahoo and bing.com. Spread the word by posting on your blogs, create new blogs, Blog Comments, Guess Posts and invite others to share their similar stories they faced with freelancer.com etc. Please keep posting on all social media....
I deposited my money on thier site and when i decided to cancel the project and withdraw my money and the freelancer also agreed to cancel the project below is what i got from freelancer.com
Your account has been limited
for account security reasons until we can verify your identity. You can continue to work and receive payments, but you won't be able to transfer or withdraw funds. To verify your identity, visit the Verification Center.Visit the Verification Center
and below is what they asked me to send them ( which i think at least in my neck of the woods is not legal to ask to be sent to rease my money)
1. Government Issued Identification
Provide a scanned copy of a currently valid government issued ID, driver's license or passport which includes your photo, signature, name and date of birth.
2. Proof of Residential Address
Provide a scanned document as proof of residential address such as your bank statement (less than 3 months old), utility bill (less than 3 months old) or tax assessment (less than 12 months old) which includes your name and your current address.
3. Verification Code Confirmation
Provide a photo of you holding the verification code displayed below in one hand and your ID clearly visible in your other hand.
4. Answer the Following Questions:
Please explain the discrepancy between your address and your login location.
so they want all the above to release my money back to my account from which i sent them the money. if it was just the id card or passport one would have said ok so they want to verify my but no even autorities can aske for all these details with out sufficent cause and an autoritive order.
they are just nightmare. i have looked and the internet and have come accross many people that are really upset about them. to me it seams like some kind of scam or money loaundary opration. this is a business that has not phone number to contact them for any reason. i have sent them more that 20 emails asking them to send me thier legal department contact details to no avail. this business is really not stright and they most bedoing something under the table otherway how can it be that one can not get anyone on the phone. not even thier support comunication is personalised its all generic and script generate. i inted to build a website dedicated to poeple comenting aouby them and belive you me when i say alot of their current frrelancer would be the ons that will also be have alot to say aobut them.
On date 8 march 2015 , freelancer put my account on limit asking for verification..I submitted all my detail & they told us that we will get the response from their side after 48 hours..5 days has been passed away I didn't any response , today on date 15 March 2015, when I am trying to loggin in my account I am not able to do that as my account has been closed.
No reason has been told to me, No mail from freelancer side, when I tried to contact the support, they only reply that the issue has been escalated to senior department, Freelancer Support is the worst support in the world, the people who are giving you support are totally illetrate & they dont have any knwledge..
THere was around 90000 Rupeesin that account which has been stolen by freelancer, this is theif platform & suggest everybody not to use this as anthing can happen any time & you will not get any information
Hired a freelancer on Freelancer.com for some SEO work. When I requested to withdraw funds from my bank to freelancer.com site they charged me an additional $46.00. I thought no biggy as I am sure this is their fee for using the site. A couple of days later I received an email
Subject: [#IXA-519-51348]: In line with your ID verification request
Hi there,
Thank you for writing to us.
Your response is acknowledged. On the other hand, please settle the negative balance that your account has incurred. To do this, please deposit $60.00 USD in your account. Once done, please update this ticket so that the deposit can be verified.
I initially wrote asking WHY the additional $60 is sitting as a negative in my freelancer account when I was already charged $46 for the service. A repeat question is what I got and today I noticed on both my paypal account and banking online they have taken $61.38 OUT of my account WITHOUT my concent. I will be disputing this as I did not authorize this. do NOT use this company. Complete Ripoffs and Belong on this site.
Freelancer.com Reviews
Have you been victim of freelancer.com?
Me too :( I have the case opened .... with not respond from freelancer.com
Do you know that: “Freelancer founder earns $235 million – while customers of the site are ripped off “
Freelancer, an Australian registered Internet company makes millions while abusing Australian consumer laws. Caution – use this site at your own risk as Freelancer takes no responsibility.
If you want to try to contact the management team: http://www.freelancer.com/info/management.php
Here is their direct email address and phone numbers:
Nikki Parker, Regional Director, North America, Australia & New Zealand, Tel +61 427 173 025, Email [email protected], or Evan Tan, Regional Director, South East Asia, Tel +63 908 882 8519, Email [email protected], or Jorge Azurin, Regional Director, Continental Asia, Tel +63-908-867-3373, Email [email protected], or Bill Little, Regional Director, Europe, Tel +44 (0) 7940 924555, Email [email protected], or Sebastian Siseles, Director Regional para Latinoamerica, Tel +54 911 32 60 07 30, Email [email protected]
If there is not result them please follow this direction below:
1. File a government internet crime complaint with: ic3.gov/default.aspx
2. Report fraud, visit: stopfraud.gov/report.html
3. File an online complaint with State Attorney General: oag.ca.gov/contact/consumer-complaint-against-business-or-company
4. File a government consumer complaint with econsumer.gov/english/report/overview.shtm
5. Report to Australian Competition Consumer Commission: accc.gov.au/consumers/complaints-problems
6. Report to Law Enforcement: aclei.gov.au/Pages/default.aspx
7. Report to Scam watch: scamwatch.gov.au/content/index.phtml/itemId/693900 ; ALSO asic.gov.au/asic/asic.nsf/byheadline/Complaining+about+sales+offers+and+promotions+of+consumer+goods+and+services+ASIC+site+version?openDocument#State or territory consumer affairs
8. Report computer, internet-related, or intellectual property crime: justice.gov/criminal/cybercrime/reporting.html#C4
9. File a complaint with Office of Fair Trading: fairtrading.qld.gov.au/make-a-complaint.htm also: acma.gov.au/Citizen/Take-action/Complaints
10. Contact investigative reporters from TV Channels and Newspapers / magazines and all you guys will provide evidences to them. Please save all your email received from freelancer.com
11. Register complaints with as many review sites as you can ""Google Reviews, Yelp, Business reporters and other private organizations .... etc""
12. Post Blogs. Minimum 1 SEO article per day till you will see the result on google, yahoo and bing.com. Spread the word by posting on your blogs, create new blogs, Blog Comments, Guess Posts and invite others to share their similar stories they faced with freelancer.com etc. Please keep posting on all social media....
I deposited my money on thier site and when i decided to cancel the project and withdraw my money and the freelancer also agreed to cancel the project below is what i got from freelancer.com
Your account has been limited
for account security reasons until we can verify your identity. You can continue to work and receive payments, but you won't be able to transfer or withdraw funds. To verify your identity, visit the Verification Center.Visit the Verification Center
and below is what they asked me to send them ( which i think at least in my neck of the woods is not legal to ask to be sent to rease my money)
1. Government Issued Identification
Provide a scanned copy of a currently valid government issued ID, driver's license or passport which includes your photo, signature, name and date of birth.
2. Proof of Residential Address
Provide a scanned document as proof of residential address such as your bank statement (less than 3 months old), utility bill (less than 3 months old) or tax assessment (less than 12 months old) which includes your name and your current address.
3. Verification Code Confirmation
Provide a photo of you holding the verification code displayed below in one hand and your ID clearly visible in your other hand.
4. Answer the Following Questions:
Please explain the discrepancy between your address and your login location.
so they want all the above to release my money back to my account from which i sent them the money. if it was just the id card or passport one would have said ok so they want to verify my but no even autorities can aske for all these details with out sufficent cause and an autoritive order.
they are just nightmare. i have looked and the internet and have come accross many people that are really upset about them. to me it seams like some kind of scam or money loaundary opration. this is a business that has not phone number to contact them for any reason. i have sent them more that 20 emails asking them to send me thier legal department contact details to no avail. this business is really not stright and they most bedoing something under the table otherway how can it be that one can not get anyone on the phone. not even thier support comunication is personalised its all generic and script generate. i inted to build a website dedicated to poeple comenting aouby them and belive you me when i say alot of their current frrelancer would be the ons that will also be have alot to say aobut them.
On date 8 march 2015 , freelancer put my account on limit asking for verification..I submitted all my detail & they told us that we will get the response from their side after 48 hours..5 days has been passed away I didn't any response , today on date 15 March 2015, when I am trying to loggin in my account I am not able to do that as my account has been closed.
No reason has been told to me, No mail from freelancer side, when I tried to contact the support, they only reply that the issue has been escalated to senior department, Freelancer Support is the worst support in the world, the people who are giving you support are totally illetrate & they dont have any knwledge..
THere was around 90000 Rupeesin that account which has been stolen by freelancer, this is theif platform & suggest everybody not to use this as anthing can happen any time & you will not get any information
Hired a freelancer on Freelancer.com for some SEO work. When I requested to withdraw funds from my bank to freelancer.com site they charged me an additional $46.00. I thought no biggy as I am sure this is their fee for using the site. A couple of days later I received an email
--- Original Message ---
From: ""Jared A.""
Sent: April 17, 2014 3:37 PM
To: [email protected]
Subject: [#IXA-519-51348]: In line with your ID verification request
Hi there,
Thank you for writing to us.
Your response is acknowledged. On the other hand, please settle the negative balance that your account has incurred. To do this, please deposit $60.00 USD in your account. Once done, please update this ticket so that the deposit can be verified.
Thank you for your cooperation.
---
Sincerely,
Jared
Freelancer.com Support
e: [email protected]
w: http://www.freelancer.com
Ticket Details
---------------------------------
Ticket ID: IXA-519-51348
Department: Account Suspension
Type: Issue
Status: In Progress
Priority: Unset
I initially wrote asking WHY the additional $60 is sitting as a negative in my freelancer account when I was already charged $46 for the service. A repeat question is what I got and today I noticed on both my paypal account and banking online they have taken $61.38 OUT of my account WITHOUT my concent. I will be disputing this as I did not authorize this. do NOT use this company. Complete Ripoffs and Belong on this site.