We have been banking with First convenience Texas for a couple years. Never had a problem until this past week. We had two checks direct deposit and we paid bills when the money became available. We made sure we didn't go over our balance. The upcoming Friday I deposited three checks. Not only did the banker not tell me my account was over drawn she allowed me to put money into my account that we ended up losing. A few days later we checked our balance and we had negative $300.00 in the bank. I got a printout and they charged us a Non sufficient funds charge of $175.00! $175.00!!!
Not once but twice, but we didn't overdraft anything. The following day we called the bank and after telling them what had happened we were hung up on. The next day we went to the location and spoke with two bankers and were told pretty much we had overdrawn and that we didn't know what we were talking about. And in order to correct our account we would have to take out a loan. We haven't used the card since finding out we were in the negative. Now somehow we are negative $419.00. I'm so very angry. Do not use this bank they are thieves!
First Convenience Texas Reviews
We have been banking with First convenience Texas for a couple years. Never had a problem until this past week. We had two checks direct deposit and we paid bills when the money became available. We made sure we didn't go over our balance. The upcoming Friday I deposited three checks. Not only did the banker not tell me my account was over drawn she allowed me to put money into my account that we ended up losing. A few days later we checked our balance and we had negative $300.00 in the bank. I got a printout and they charged us a Non sufficient funds charge of $175.00! $175.00!!!
Not once but twice, but we didn't overdraft anything. The following day we called the bank and after telling them what had happened we were hung up on. The next day we went to the location and spoke with two bankers and were told pretty much we had overdrawn and that we didn't know what we were talking about. And in order to correct our account we would have to take out a loan. We haven't used the card since finding out we were in the negative. Now somehow we are negative $419.00. I'm so very angry. Do not use this bank they are thieves!