One month ago I purchased two pair of shades at Cool Shades located at Coral Ridge Mall in Coralville, Iowa. Both pair of shades were defective. The lenses fail out of both pair! When I returned to Cool Shades to request an exchange, the female salesperson was totally uninterested in assisting me and refused to replace the defective shades. I will never buy shades from this company again because of the poor quality of the product, the apathetic customer service and they do not stand by their product. Buyer beware!
Firmoo Reviews
One month ago I purchased two pair of shades at Cool Shades located at Coral Ridge Mall in Coralville, Iowa. Both pair of shades were defective. The lenses fail out of both pair! When I returned to Cool Shades to request an exchange, the female salesperson was totally uninterested in assisting me and refused to replace the defective shades. I will never buy shades from this company again because of the poor quality of the product, the apathetic customer service and they do not stand by their product. Buyer beware!