I have a 401k account with over $50k in it. A few months ago, I suddenly notices transactions of large amounts in my account, transferring my holdings from one fund to another fund. I did not request these transfers and did not know anything about them. I sent a letter to Fidelity to inquire about them but they have refused to respond to me at all.
Additionally, when logging into my account online, I noticed that they have a very old mailing address for me (though my email address of record is current). But there is no way to change the address online. Again, I sent a letter to Fidelity about the address change but they have refused to respond to me at all.
If they don't take care of this, I am going to roll over my entire balance into my account at another bank, and then sue Fidelity for breach of fiduciary duty!
Fidelity Investments Reviews
I have a 401k account with over $50k in it. A few months ago, I suddenly notices transactions of large amounts in my account, transferring my holdings from one fund to another fund. I did not request these transfers and did not know anything about them. I sent a letter to Fidelity to inquire about them but they have refused to respond to me at all.
Additionally, when logging into my account online, I noticed that they have a very old mailing address for me (though my email address of record is current). But there is no way to change the address online. Again, I sent a letter to Fidelity about the address change but they have refused to respond to me at all.
If they don't take care of this, I am going to roll over my entire balance into my account at another bank, and then sue Fidelity for breach of fiduciary duty!