Gave Chef Felix a chance even after reading the complaint on this website from 2012, this will teach me a lesson. I can't complain about the food nor his workers, but he definitely has an issue with being on time. We booked him for my daughters Quince a few weeks ago and the dinner was scheduled be served from 5:30-7:30 pm, he was barely arriving at 5:30 pm, he threw us off schedule and we ended up paying the band additional money due to his tardiness.
He takes NO responsibility, he seems to think he has no fault in the additional fees. I have been playing phone tag with him for the past two weeks, I have spoken to him twice, he claims he ran into traffic (not an excuse unless you are in an accident) he was supposed to be there at 4:00 pm to set up and ready to serve by 5:30 pm, and to make matters worse he left the venue while my daughter and her court were doing the surprise dance and did not cut her cake as we had agreed he would do, she did not get the mananitas sang to her, she did not get to cut her cake and take pict.'s doing so, many of our guests had already left by the time he returned and did not end up eating the delicious and very expensive cake, I had to force him to return to cut the cake.
I am so glad he showed up or he would have a major law suit in his hands right now, I did this complaint because as consumers I think we all have a right to know if there are any issues we may encounter if we do business with these vendors. And NO Felix I am not your competition completing this Ripoff Report to give you a bad reputation, you gave me no choice but to put this out to the public, I tried to reason with you but you take zero responsibility for your tardiness and that is not acceptable when there is an itinerary to follow, a very special day in play...which will never be repeated and lots of money and sacrifices made to put these life events together.
Felix Catering Reviews
Gave Chef Felix a chance even after reading the complaint on this website from 2012, this will teach me a lesson. I can't complain about the food nor his workers, but he definitely has an issue with being on time. We booked him for my daughters Quince a few weeks ago and the dinner was scheduled be served from 5:30-7:30 pm, he was barely arriving at 5:30 pm, he threw us off schedule and we ended up paying the band additional money due to his tardiness.
He takes NO responsibility, he seems to think he has no fault in the additional fees. I have been playing phone tag with him for the past two weeks, I have spoken to him twice, he claims he ran into traffic (not an excuse unless you are in an accident) he was supposed to be there at 4:00 pm to set up and ready to serve by 5:30 pm, and to make matters worse he left the venue while my daughter and her court were doing the surprise dance and did not cut her cake as we had agreed he would do, she did not get the mananitas sang to her, she did not get to cut her cake and take pict.'s doing so, many of our guests had already left by the time he returned and did not end up eating the delicious and very expensive cake, I had to force him to return to cut the cake.
I am so glad he showed up or he would have a major law suit in his hands right now, I did this complaint because as consumers I think we all have a right to know if there are any issues we may encounter if we do business with these vendors. And NO Felix I am not your competition completing this Ripoff Report to give you a bad reputation, you gave me no choice but to put this out to the public, I tried to reason with you but you take zero responsibility for your tardiness and that is not acceptable when there is an itinerary to follow, a very special day in play...which will never be repeated and lots of money and sacrifices made to put these life events together.