Federated Payments Don't work for this comapny Melville, New York
I just finished my 1st 30 days with FPC and it's not for me.
They have telemarketers who send you willy nilly all over your territory. They offer no auto allowance or fuel expenses.
It's straight commission and it's a cutthroat biz.
Half of these appts-the merchant isn't prepared to see you,it's the wrong address,and more importantly you're often not meeting with the decision maker.
Yet FPC expects you to close one third of these sale calls on your 1st visit.
Sometimes FPC will give you a quote and alot of the times it's lower than what the merchant is paying with there current provider. You'd think it be a slam dunk but it isn't.
Think about it: its just like your current phone,TV,insurance, provider.
Once you tell them that a competitor is offering a lower quote they will usually match it.
Its like anything else-they will do anything to keep you as a customer.
Federated Payments is high pressure sales,with no salary,no draw and no expense reimbursement.
Don't waste your gas,where and tear on your car and your sanity working for these guys.
MSI Canada FEDERATED PAYMENTS MSI CANADA AKA FEDERATED PAYMENT NEW YORK, New York
Our business experience with Federated Payment Systems has been absoultely terrible. Their intial contact with us through the sales rep was promising gold quality service, the lowest prices possible and other promises which turned out to be outright lies. We purchased new machines throught the rep, not the company (shady), so we could eliminate the need for the three year contract. Having two locations we were told they required separated accounts - no problem there. so far so good.
Months later we are being overcharged for nearly everything possible from percentages of qualified, mid-qualified and perk cards, batch charges, swipes charges and more. Their calls to many customer service agents. He was able to fix some of the overcharges. This process had to be repeated again two months later.
The other large problem was their billing of discounts. We had arraged to be billed monthly whic worked initially. A couple months into the contract the billing switched withoutnoticfication to discounts being processed with every batch. Anyone who has reconciled Quickbooks can attest this as being a complete nighmare. Andrew was called to fix it, which he did.
Two months later the billing switched to daily discounts again. Andrew was called to resolve again, which he did. The discussion stated we were extremely unhappy with the service level and wanted out of the contract entirely if anything else happened. He concurred this as acceptable.
Fast forward a year and we have been overcharged for mid-qualified from the beginning and just missed it. We switch companies and are very happy now. To cancel our contract took an act of god. Nobody wants to release the fax number to the cancellation department. I had to actually get the operator to hold while i faxed it over to ensure it was received - after 4 previous attempts.
Federated Payment system is now claiming we owe $295 per each of two contracts and threatening collections. They have nothing documented and refuse to negotiate.
Warning: Federated Payment systems is thought of as the scam artist throughout the merchant service community. We highly recommend using some other than federated payment systems.
Federated Payments DO NOT DO BUSINESS WITH THIS COMPANY Melville, New York
HELP! My name is Ed and I work for Christopher Columbus LLC. I am asking for help because I have been working on resolving an issue with one of your partners and their leasing company about a nurit 8020 wireless device our company leased. We leased our nurit 8020 in April of 2009 and sent the machine in to our processing company, Federated Payments, because we had an error code come up approximately 3 months after we had it. Our processor told us initially that the machine was struck by lightning. Federated sent us out a nurit 3200 as a loaner until they could decide what to do, Ocean Equity continued to bill us for our lease payment even though we did not have the machine for 4 months. I followed up several times with Federated Payments and they had no answers and then most recently they told us that the machine was sent to you to be checked and you deemed that the machine was opened. Federated sent me back the machine with it labeled 'beyond economical repair'. I explained the situation to Ocean Equity, who sent e a letter confirming that we were out of our lease, but also deducted $501.62 as final payment for the broken machine. I asked Federated to fax me some type of documentation to verify that they did send our equipment back to you and that you deemed it beyond economical repair. Federated Payments has not produced that documentation to date. I have been working on getting this resolved for the last 2 months and have received nothing but the run around by both Federated Payments 1-866-912-8777 and Ocean Equity 757-631-0163. I have left several messages asking to speak to supervisors at Federated and no one returned my calls. I have spoken with the owner of Ocean Equity several times when I catch him and he did state he would refund our money if he got back a working machine by the middle of this month. We are in the middle of 2 crooks in my opinion. Federated has told us many different stories and Ocean Equity took money from us for a machine that does not work. Our serial number for our machine is BLU xxxxxxxx xxxxxxx. Our merchant ID with Federated Payments is xxxxxxxxxxx Can you please let me know if our machine was sent into you to be evaluated and if it was, what the outcome was because I have not gotten any cooperation from Federated Payments or Ocean Equity, who I am going to put up on Rip Off Report. Sorry for the long winded story but, I really do need help.
Federated Payments Overcharged for every little thing they can dream up Melville, New York
This company comes up with all kinds of reasons to charge fees. They have charged me twice in one year for my "annual fee" then come up with new reasons to charge additional fees. I just received a new on claiming a fee for "IRS reporting" for 2012 and it's only 2011! They lied toget me sign thier agreement and now I'm paying heavily for it! Guess thier CEO wants another million dollar boat or something!!!!
Promised to pay all fees to cancel previous credit card company. This never happened. Promised to save us money from other credit card processing company. This was untrue. Did not disclose monthly fees for services Did not disclose monthly rental fees for credit card machine Did not disclose property tax that they would be charged. I am now paying montly on all 3 of my accounts for credit card services from two companies. Did not leave any paperwork or contracts for me to look over.
Federated Payments FPS, Federated Payment Systems Federated Payments Scammed me, their own people! Melville, New York
I Should have listened to the many other claims of Federated Payments ripping off/scamming their agents on this site, and not Scott Avery.
Well today I got paid half of what my upfront comissions should have been! When I asked my manager, I was told that since the accounts were multiple locations, I only got paid on the first 2, and not the second 2 accounts. (4 locations total.) This made no sense to me, I am going to place my business elsewhere, I just did not want anybody else to get scammed by them.
MSI canada Federated payments Owner of Aura Skin care limited. My sales proceed is not deposited to my bank account pending from last 7 months Ottawa, Ontario Canada
A sale for an amount of $280 was done through Federated payments credit card processing machine on september 3, 2012 and never got deposited to my account. We found the error on sep 18, 2012 as this is a very small business. Since then i have been following up with different level of MSI canada's customer service team by phone and by email with proof of sales / bank statements etc but the company officials are not accepting their mistake or resolving my issue.
Federated Payments Merchant Services scammed, misled Melville New York
This goes out as a warning to anyone considering doing business with Federated Payments.
We had a sales rep from Federated Payments come into our place of business, pitching to us the necessity of a debit machine. We initially said that our business wasn't big enough and didn't do enough sales to warrant the use of a debit machine. He was very persistent and adamant; then proceeded to offer us a 30-day no obligation free trial.
In order to receive the machine for trial, we had to fill out a form. We also agreed to pay for the shipping and 5 business days later, we received the debit machine. After 3 weeks of use, as we had originally speculated, we only did a few small transactions and found that we really did not need the machine and wanted to return it. The rep said that we had to contact head office and that the return had to be done through them.
We phoned Federated Payments' head office, which is based in New York with a Canadian office in Montreal, asking what the procedure was to return the machine. They informed us that the so-called 30-day free trial form that we signed was in actuality a contract and it was going to cost us $500.00 to terminate the agreement.
As it also turns out, they said that they did not offer a 30-day free trial. The Federated Payments rep lied to and misled us, thus duping us into signing the contract. Even after explaining the situation to a corporate executive at Federated Payments, they still maintained we had to pay the $500.00 in order to be released from the agreement. In addition, upon termination, if the machine did not arrive back at the head office within 9 business days, we would be charged an additional $900.00, their cost for their debit machine. We expressed the machine back and got it to head office within the 9 business days.
Federated Payments- Scott Avery Liers, Scammers, Unprofessional Sales MGRS will Waste of your time and gas money California Melville, New York
VP Scott Avery is a slime bag, and will tell you all kinds of BS, but can never back it up, as he will never respond to any E-Mail or phone call.These guys will tell you anything to go to work for them.
If you do make a sale, they won't pay you.
You will spend YOUR time , YOUR money and YOUR office supplies, for these guys to rip you off. If you ask them any tough questions you will be ignored.
IF you want more Heartache in your life , go to work for these punks, and let them send you off to bum f_ _ _ Egypt on a wild goose chase they call an appointment.
Federated Payments Global Payments Canada False promises when you sign with them!!!! Internet
Last year we where approached by the chamber of commerce Peachland who had am offer from a credit card processor. We made an appointment with their rep. He promised us the lowest possible rates, no extra costs or hidden fees and no cancellation fee if we decided to cancel.
We told him we were a seasonal business and would only require their services for 6 months a year. This would be no problem.
We signed a contract with him and he would send us a copie of it within 24 hours.
we never received a copy, furthermore when the first statement came in there were a lot ogf hidden fees and i calcullated that we paid almost 10% cost on our revenue.
I contacted him to solve this problem, he never called back.
They also lied to our chamber of commerce, they have now stopped using them also.
When i finally got a call back the representative had already left the company, the same with his supervisor.
The new representative said he knew nothing about those promises but would resolve the issue asap.
He never called back and we could not reach him.
I called customer service for the 10 th time and finally got an answer, they would stop my contract without a penalty, the only thiing I had to do was send them a closure form.
I did this last week.
Today they took $500 out of my account!!!!!!!!!!!!!!!
This is organised crime, somebody should stop them.
The only word that comes to mind is .... thieves......
Whatever you do do not use them.
I will make it my lives work to warn everybody about this firm.
Federated Payments Discriminatory treatment and misrepresentation Melville, New York
In responding to any requests to be interviewed by Scott Avery via "Mitsy," his presumed secretary, be prepared to be submitted to the following treatment as I was. I arrived 10 minutes early for an 11:30 "interview" at this multiply named company's location in Melville. I thoroughly researched the company in order to properly prepare and noted the multiple complaints.
I was seated in the firm's vestibule by two affable and smiling receptionists who asked me to fill out an application.
At 11:35, Mitsy emerged from the interior office and informed me that Scott Avery had an emergency and could not see me. Mitsy then stated that I would be called.
Clearly, the "receptionists" signalled by e-mail or other non-verbal manner to Mitsy that I was of a certain age. I firmly believe that this resulted in my being sent away. I am impecably groomed and dressed and have an impressive resume. My only fault isthat I am no longer young.
It is abusive to be treated in this manner and although I cannot prove how this abuse occured, the public should be aware that prospective intervierwers are thus shoddily treated by this company if not subject to the abuse of age discrimination. . I am a Managing Director of a company and a veteran officer (Major, retired) of the U.S. Marines and do not appreciate being treated in this manner and could not stand silently by and allow another human being to receive a similar and abusive treatment.
This job on the outside seems to be a very respectful job that will be profitabe. I was hired to close sales over the phone that the company's outside sales agents failed to show up for or couldn't close the deal. They promised a full training program to introduce you to the business, as I had sales background with a proven track record I was excited to apply my exp to a new field. However we were never trained properly for my position, the training I did recieve was actually taylored for outside field agents
Ultimately since I was never trained on how the little details worked, for instance: when do byou "kill" a lead ,which is important, because this is what they ultimately fired me for when in actuallity they were angry I had to see my neurologist for my eplipesy during business hours. Since eplipesy is a protected diability they couldn't say no, but they did write me up for calling out once in the 2 months I worked their. Then via text I was told if I didn't get my sales up they were going to fire me that friday. Come wednesday I was pulled aside and told that the CFO was firing me for getting rid of a lead or "killing" a lead as it's called. This was later revealed to me as a common practice to ensure that no one could file unemployment and they have a HIGH turnover rate because they typically fire people as they are aproaching their 3 month mark which would mean the company would have to pay benefits.
The atmosphere was also close to that of high school. My immediate boss would constantly pull me off the phone to gossip about other employees openly in front of them if their sales were as high as he'd like. This also hurt my sales in the long run because if I told him I needed to be on the phone he would call me derogatory names which he thought were funny. So in the long run I had to listen to his gossip and couldn't focus on my work. It seemed in the last week I was there he must have caught a lot of flack because he suddenly didn't have time for anything. I had lost 3 sales alone because he didn't have time to make me a proposal as I asked several times. He did a similar thing with a girl when I first started there and he brag openly how he fired her and made sure she couldn't get unemployment and that she was getting to close to getting insurance benefits so it was time for her to go. He was also very friendly with her but also kept her off the phone by gossiping and instigating inappropriate conversations between employees.
From a business stand point I can gurantee you that all the names they operate under, offer an enticing $500 gurantee that they can beat whatever competitors that is out there. When they are called upon it, all they will do is save you a penny so they don't have to write that $500 check.. If you want to really save money on Merchant Processing tell them you want to be on cost plus which will literally save you hundreds if not thousands of dollars and they will never offer this to you because they make no money on "Cost Plus" pricing.
If you are looking to make a little money while looking for another job this may be the place. The only way I can see this place working is if you are extrodinarily good at telesales to begin with because they aren't interested in training or helping employees cultivate the skills needed to be the best they can be. THe best example I can give is that my supervisor had no background in this field yet was put in charge of this new department and he lack leadership quality. I really do belive the place is very mismanaged.
The bottom line is this company only cares about their bottom line even at their employees and customers detriment. If you are looking to do business with them do your research and if you're are looking to work for them know they will say and do anything to justify their amoral behavior. I promise you; they will only hold you to what you have done for them lately as an employee.. Make your money but always be ready for the floor to fall out.
Federated Payments Reviews
Federated Payments Don't work for this comapny Melville, New York
I just finished my 1st 30 days with FPC and it's not for me.
They have telemarketers who send you willy nilly all over your territory. They offer no auto allowance or fuel expenses.
It's straight commission and it's a cutthroat biz.
Half of these appts-the merchant isn't prepared to see you,it's the wrong address,and more importantly you're often not meeting with the decision maker.
Yet FPC expects you to close one third of these sale calls on your 1st visit.
Sometimes FPC will give you a quote and alot of the times it's lower than what the merchant is paying with there current provider. You'd think it be a slam dunk but it isn't.
Think about it: its just like your current phone,TV,insurance, provider.
Once you tell them that a competitor is offering a lower quote they will usually match it.
Its like anything else-they will do anything to keep you as a customer.
Federated Payments is high pressure sales,with no salary,no draw and no expense reimbursement.
Don't waste your gas,where and tear on your car and your sanity working for these guys.
MSI Canada FEDERATED PAYMENTS MSI CANADA AKA FEDERATED PAYMENT NEW YORK, New York
Our business experience with Federated Payment Systems has been absoultely terrible. Their intial contact with us through the sales rep was promising gold quality service, the lowest prices possible and other promises which turned out to be outright lies. We purchased new machines throught the rep, not the company (shady), so we could eliminate the need for the three year contract. Having two locations we were told they required separated accounts - no problem there. so far so good.
Months later we are being overcharged for nearly everything possible from percentages of qualified, mid-qualified and perk cards, batch charges, swipes charges and more. Their calls to many customer service agents. He was able to fix some of the overcharges. This process had to be repeated again two months later.
The other large problem was their billing of discounts. We had arraged to be billed monthly whic worked initially. A couple months into the contract the billing switched withoutnoticfication to discounts being processed with every batch. Anyone who has reconciled Quickbooks can attest this as being a complete nighmare. Andrew was called to fix it, which he did.
Two months later the billing switched to daily discounts again. Andrew was called to resolve again, which he did. The discussion stated we were extremely unhappy with the service level and wanted out of the contract entirely if anything else happened. He concurred this as acceptable.
Fast forward a year and we have been overcharged for mid-qualified from the beginning and just missed it. We switch companies and are very happy now. To cancel our contract took an act of god. Nobody wants to release the fax number to the cancellation department. I had to actually get the operator to hold while i faxed it over to ensure it was received - after 4 previous attempts.
Federated Payment system is now claiming we owe $295 per each of two contracts and threatening collections. They have nothing documented and refuse to negotiate.
Warning: Federated Payment systems is thought of as the scam artist throughout the merchant service community. We highly recommend using some other than federated payment systems.
clint
burnsville, minnesota
Federated Payments DO NOT DO BUSINESS WITH THIS COMPANY Melville, New York
HELP! My name is Ed and I work for Christopher Columbus LLC. I am asking for help because I have been working on resolving an issue with one of your partners and their leasing company about a nurit 8020 wireless device our company leased. We leased our nurit 8020 in April of 2009 and sent the machine in to our processing company, Federated Payments, because we had an error code come up approximately 3 months after we had it. Our processor told us initially that the machine was struck by lightning. Federated sent us out a nurit 3200 as a loaner until they could decide what to do, Ocean Equity continued to bill us for our lease payment even though we did not have the machine for 4 months. I followed up several times with Federated Payments and they had no answers and then most recently they told us that the machine was sent to you to be checked and you deemed that the machine was opened. Federated sent me back the machine with it labeled 'beyond economical repair'. I explained the situation to Ocean Equity, who sent e a letter confirming that we were out of our lease, but also deducted $501.62 as final payment for the broken machine. I asked Federated to fax me some type of documentation to verify that they did send our equipment back to you and that you deemed it beyond economical repair. Federated Payments has not produced that documentation to date. I have been working on getting this resolved for the last 2 months and have received nothing but the run around by both Federated Payments 1-866-912-8777 and Ocean Equity 757-631-0163. I have left several messages asking to speak to supervisors at Federated and no one returned my calls. I have spoken with the owner of Ocean Equity several times when I catch him and he did state he would refund our money if he got back a working machine by the middle of this month. We are in the middle of 2 crooks in my opinion. Federated has told us many different stories and Ocean Equity took money from us for a machine that does not work. Our serial number for our machine is BLU xxxxxxxx xxxxxxx. Our merchant ID with Federated Payments is xxxxxxxxxxx Can you please let me know if our machine was sent into you to be evaluated and if it was, what the outcome was because I have not gotten any cooperation from Federated Payments or Ocean Equity, who I am going to put up on Rip Off Report. Sorry for the long winded story but, I really do need help.
Federated Payments Overcharged for every little thing they can dream up Melville, New York
This company comes up with all kinds of reasons to charge fees. They have charged me twice in one year for my "annual fee" then come up with new reasons to charge additional fees. I just received a new on claiming a fee for "IRS reporting" for 2012 and it's only 2011! They lied toget me sign thier agreement and now I'm paying heavily for it! Guess thier CEO wants another million dollar boat or something!!!!
Promised to pay all fees to cancel previous credit card company. This never happened. Promised to save us money from other credit card processing company. This was untrue. Did not disclose monthly fees for services Did not disclose monthly rental fees for credit card machine Did not disclose property tax that they would be charged. I am now paying montly on all 3 of my accounts for credit card services from two companies. Did not leave any paperwork or contracts for me to look over.
Federated Payments FPS, Federated Payment Systems Federated Payments Scammed me, their own people! Melville, New York
I Should have listened to the many other claims of Federated Payments ripping off/scamming their agents on this site, and not Scott Avery.
Well today I got paid half of what my upfront comissions should have been! When I asked my manager, I was told that since the accounts were multiple locations, I only got paid on the first 2, and not the second 2 accounts. (4 locations total.) This made no sense to me, I am going to place my business elsewhere, I just did not want anybody else to get scammed by them.
MSI canada Federated payments Owner of Aura Skin care limited. My sales proceed is not deposited to my bank account pending from last 7 months Ottawa, Ontario Canada
A sale for an amount of $280 was done through Federated payments credit card processing machine on september 3, 2012 and never got deposited to my account. We found the error on sep 18, 2012 as this is a very small business. Since then i have been following up with different level of MSI canada's customer service team by phone and by email with proof of sales / bank statements etc but the company officials are not accepting their mistake or resolving my issue.
Federated Payments Merchant Services scammed, misled Melville New York
This goes out as a warning to anyone considering doing business with Federated Payments.
We had a sales rep from Federated Payments come into our place of business, pitching to us the necessity of a debit machine. We initially said that our business wasn't big enough and didn't do enough sales to warrant the use of a debit machine. He was very persistent and adamant; then proceeded to offer us a 30-day no obligation free trial.
In order to receive the machine for trial, we had to fill out a form. We also agreed to pay for the shipping and 5 business days later, we received the debit machine. After 3 weeks of use, as we had originally speculated, we only did a few small transactions and found that we really did not need the machine and wanted to return it. The rep said that we had to contact head office and that the return had to be done through them.
We phoned Federated Payments' head office, which is based in New York with a Canadian office in Montreal, asking what the procedure was to return the machine. They informed us that the so-called 30-day free trial form that we signed was in actuality a contract and it was going to cost us $500.00 to terminate the agreement.
As it also turns out, they said that they did not offer a 30-day free trial. The Federated Payments rep lied to and misled us, thus duping us into signing the contract. Even after explaining the situation to a corporate executive at Federated Payments, they still maintained we had to pay the $500.00 in order to be released from the agreement. In addition, upon termination, if the machine did not arrive back at the head office within 9 business days, we would be charged an additional $900.00, their cost for their debit machine. We expressed the machine back and got it to head office within the 9 business days.
Federated Payments- Scott Avery Liers, Scammers, Unprofessional Sales MGRS will Waste of your time and gas money California Melville, New York
VP Scott Avery is a slime bag, and will tell you all kinds of BS, but can never back it up, as he will never respond to any E-Mail or phone call.These guys will tell you anything to go to work for them.
If you do make a sale, they won't pay you.
You will spend YOUR time , YOUR money and YOUR office supplies, for these guys to rip you off. If you ask them any tough questions you will be ignored.
IF you want more Heartache in your life , go to work for these punks, and let them send you off to bum f_ _ _ Egypt on a wild goose chase they call an appointment.
I've been there!
They or a big Ripoff!
Justic
Fresno, California
U.S.A.
Federated Payments Global Payments Canada False promises when you sign with them!!!! Internet
Last year we where approached by the chamber of commerce Peachland who had am offer from a credit card processor. We made an appointment with their rep. He promised us the lowest possible rates, no extra costs or hidden fees and no cancellation fee if we decided to cancel.
We told him we were a seasonal business and would only require their services for 6 months a year. This would be no problem.
We signed a contract with him and he would send us a copie of it within 24 hours.
we never received a copy, furthermore when the first statement came in there were a lot ogf hidden fees and i calcullated that we paid almost 10% cost on our revenue.
I contacted him to solve this problem, he never called back.
They also lied to our chamber of commerce, they have now stopped using them also.
When i finally got a call back the representative had already left the company, the same with his supervisor.
The new representative said he knew nothing about those promises but would resolve the issue asap.
He never called back and we could not reach him.
I called customer service for the 10 th time and finally got an answer, they would stop my contract without a penalty, the only thiing I had to do was send them a closure form.
I did this last week.
Today they took $500 out of my account!!!!!!!!!!!!!!!
This is organised crime, somebody should stop them.
The only word that comes to mind is .... thieves......
Whatever you do do not use them.
I will make it my lives work to warn everybody about this firm.
Federated Payments Discriminatory treatment and misrepresentation Melville, New York
In responding to any requests to be interviewed by Scott Avery via "Mitsy," his presumed secretary, be prepared to be submitted to the following treatment as I was. I arrived 10 minutes early for an 11:30 "interview" at this multiply named company's location in Melville. I thoroughly researched the company in order to properly prepare and noted the multiple complaints.
I was seated in the firm's vestibule by two affable and smiling receptionists who asked me to fill out an application.
At 11:35, Mitsy emerged from the interior office and informed me that Scott Avery had an emergency and could not see me. Mitsy then stated that I would be called.
Clearly, the "receptionists" signalled by e-mail or other non-verbal manner to Mitsy that I was of a certain age. I firmly believe that this resulted in my being sent away. I am impecably groomed and dressed and have an impressive resume. My only fault isthat I am no longer young.
It is abusive to be treated in this manner and although I cannot prove how this abuse occured, the public should be aware that prospective intervierwers are thus shoddily treated by this company if not subject to the abuse of age discrimination. . I am a Managing Director of a company and a veteran officer (Major, retired) of the U.S. Marines and do not appreciate being treated in this manner and could not stand silently by and allow another human being to receive a similar and abusive treatment.
This job on the outside seems to be a very respectful job that will be profitabe. I was hired to close sales over the phone that the company's outside sales agents failed to show up for or couldn't close the deal. They promised a full training program to introduce you to the business, as I had sales background with a proven track record I was excited to apply my exp to a new field. However we were never trained properly for my position, the training I did recieve was actually taylored for outside field agents
Ultimately since I was never trained on how the little details worked, for instance: when do byou "kill" a lead ,which is important, because this is what they ultimately fired me for when in actuallity they were angry I had to see my neurologist for my eplipesy during business hours. Since eplipesy is a protected diability they couldn't say no, but they did write me up for calling out once in the 2 months I worked their. Then via text I was told if I didn't get my sales up they were going to fire me that friday. Come wednesday I was pulled aside and told that the CFO was firing me for getting rid of a lead or "killing" a lead as it's called. This was later revealed to me as a common practice to ensure that no one could file unemployment and they have a HIGH turnover rate because they typically fire people as they are aproaching their 3 month mark which would mean the company would have to pay benefits.
The atmosphere was also close to that of high school. My immediate boss would constantly pull me off the phone to gossip about other employees openly in front of them if their sales were as high as he'd like. This also hurt my sales in the long run because if I told him I needed to be on the phone he would call me derogatory names which he thought were funny. So in the long run I had to listen to his gossip and couldn't focus on my work. It seemed in the last week I was there he must have caught a lot of flack because he suddenly didn't have time for anything. I had lost 3 sales alone because he didn't have time to make me a proposal as I asked several times. He did a similar thing with a girl when I first started there and he brag openly how he fired her and made sure she couldn't get unemployment and that she was getting to close to getting insurance benefits so it was time for her to go. He was also very friendly with her but also kept her off the phone by gossiping and instigating inappropriate conversations between employees.
From a business stand point I can gurantee you that all the names they operate under, offer an enticing $500 gurantee that they can beat whatever competitors that is out there. When they are called upon it, all they will do is save you a penny so they don't have to write that $500 check.. If you want to really save money on Merchant Processing tell them you want to be on cost plus which will literally save you hundreds if not thousands of dollars and they will never offer this to you because they make no money on "Cost Plus" pricing.
If you are looking to make a little money while looking for another job this may be the place. The only way I can see this place working is if you are extrodinarily good at telesales to begin with because they aren't interested in training or helping employees cultivate the skills needed to be the best they can be. THe best example I can give is that my supervisor had no background in this field yet was put in charge of this new department and he lack leadership quality. I really do belive the place is very mismanaged.
The bottom line is this company only cares about their bottom line even at their employees and customers detriment. If you are looking to do business with them do your research and if you're are looking to work for them know they will say and do anything to justify their amoral behavior. I promise you; they will only hold you to what you have done for them lately as an employee.. Make your money but always be ready for the floor to fall out.