Complaint number 1: I was charged twice by Cheap Oair for one car rental.
I made one car reservation on May 4th that included travel protection. I realized I didn't need the travel protection and called back that same day to cancel the travel protection, which they refunded.
When my credit card statement came, I found that I had been charged twice for both Cheap Oair’s $15 fee plus the $64.95 travel protection.
After a week and half and seven or eight calls later, Cheap Oair refunded their $15 service fee, though they still needed to refund the additional $69.95 for the travel protection I was double charged for. (Though they didn't have to, they didn't even refund the $15 for the actual car rental.)
Complaint number 2: I was charged by Avis more than what was agreed upon by me and Cheap Oair.
The total amount that I was to pay was $152.74. The total I was charged (less fees that I was obligated to pay Avis) was $241.60. I was charged $88.86 more than what Cheap Oair promised I would pay.
The total that Cheap Oair owes me is $158.81.
Again, I have tried several times to get my money back. I have done everything representatives from Cheap Oair have asked, as well as putting together a spreadsheet showing the list of charges.
Stay away from Cheap Oair. They have proven that they lack integrity.
Used Kayak to vett airfares and Cheapo offered my itinerary for $1300 to 2 days. While still current I clicked through to purchase filling out all of the parameters including submitting credit card info. Repeatedly, the screen indicated I needed to provide a correct credit # which I checked over and over. Tried other credit cards. After 10-15 minutes of wasting time I called their 800 number and explained what had happened to the agent. Told the fare is no longer available and the new fare was $200 more. I was booking a ticket 5 months in advance. Furiously, I accused the agent of representing a company that does bait and switch. Called Aer Lingus directly and booked the exact same itinerary for the original $1300 price.
Fareportal, Inc. Reviews
Complaint number 1: I was charged twice by Cheap Oair for one car rental.
I made one car reservation on May 4th that included travel protection. I realized I didn't need the travel protection and called back that same day to cancel the travel protection, which they refunded.
When my credit card statement came, I found that I had been charged twice for both Cheap Oair’s $15 fee plus the $64.95 travel protection.
After a week and half and seven or eight calls later, Cheap Oair refunded their $15 service fee, though they still needed to refund the additional $69.95 for the travel protection I was double charged for. (Though they didn't have to, they didn't even refund the $15 for the actual car rental.)
Complaint number 2: I was charged by Avis more than what was agreed upon by me and Cheap Oair.
The total amount that I was to pay was $152.74. The total I was charged (less fees that I was obligated to pay Avis) was $241.60. I was charged $88.86 more than what Cheap Oair promised I would pay.
The total that Cheap Oair owes me is $158.81.
Again, I have tried several times to get my money back. I have done everything representatives from Cheap Oair have asked, as well as putting together a spreadsheet showing the list of charges.
Stay away from Cheap Oair. They have proven that they lack integrity.
Used Kayak to vett airfares and Cheapo offered my itinerary for $1300 to 2 days. While still current I clicked through to purchase filling out all of the parameters including submitting credit card info. Repeatedly, the screen indicated I needed to provide a correct credit # which I checked over and over. Tried other credit cards. After 10-15 minutes of wasting time I called their 800 number and explained what had happened to the agent. Told the fare is no longer available and the new fare was $200 more. I was booking a ticket 5 months in advance. Furiously, I accused the agent of representing a company that does bait and switch. Called Aer Lingus directly and booked the exact same itinerary for the original $1300 price.