FairPoint Energy , LLC


Country United States
State Austria
City Stamford
Address 1055 Washington Boulevard, 7 th Floor
Phone 866-842-1084
Website https://www.fairpointenergy.com

FairPoint Energy , LLC Reviews

  • Dec 8, 2014

Outrageous Scam

I locked into a 8 cent per kwh for 6 months with Fairpoint Energy. Nice discount while it lasted. The low rate even continued for an additional 2 months. Fairpoint later offered me a one year for 12.5 cents per kwh. I didn't go for it because that rate was higher than the rate from my power company PSNH. I stayed with Fairpoint because I thought their rate would stay competitive. I was WRONG. After 8 months of a good rate of 8 cents, it jumped to 13.9 cents. Fairpoint said I was on a variable rate but I could lock in for 6 months at about 13 cents. My PSNH rate was just over 9 cents so why would I lock in for 13 cents? I switched back to PSNH but had to wait for an additional billing cycle before the switch would take effect. My new and last bill with Fairpoint had the power rate jumped to 18.9 cents per kwh. In 2 months I virtually lost most of the savings they teased my with. I will never do business with Fairpoint Energy EVER AGAIN! My PSNH rate will be about 9.8 cents and is expected to drop in the near future. Beware of Fairpoint's teaser rate. They will zap you later.

  • Aug 27, 2014

I would like shed some public awareness about Fairpoint Energy and other electricity supplies who are ripping off customers. I just called my local electric company and their rate over the past year has been less than .10 kWh for the past year. Fairpoint is charging consumers 50% more for their electricity (rate for past several months .159) . I called Fairpoint in June when I found out about this price gouging requesting that my account be switched back to my local electric company. They informed me that they could give me a rate of .0919 but it would take 1 to 2 billing cycles. I was currently in the June billing cycle when I called and so I was expecting my rate to drop for July or at the latest August. When I got my bill for August it still had not changed. In the meantime I received an electricity bill of $440 for July and $325 or August. My bills have never been so high. Now I am being told it will not change until September. I was told this was common practice to wait 1 to 2 billing cycles. I have had to wait 3 billing cycles (June, July and August). The Fairpoint Energy representative was unwilling to adjust my bill saying it was “out of his hands” I think a lot of businesses would consider this an unethical business practice and do the right thing. I can dream, right. Also, Faripoint has the balls to charge over 50% of the going rate. It is supposed to be cheaper to go with these suppliers. Buyer beware. Check your kWh if you are using one of these suppliers to see how they may be scamming you.

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