Went to Dr Roth's offices for two years. He is an okay eye doctor , but his staff give bad service, don't return phone calls, forget to make orders, generally don't follow up with anything, and (some of them)are incredibly rude. The doctor has two offices, but don't expect any coordination between the two. This practice is just not run well. I won't go back again.
I got a few prescriptions filled for glasses that never seemed right.My first impression was the office itself is very old and seems outdated. The customer service was very averaged. The last straw was I got a prescription filled for a pair glasses. I noticed that the frame was damaged when I picked it up. I told the sales lady;
there was then a group huddle with the rest of the staff. She told me she will talk to her boss and get back to me.A few days passed, no return call. I called to find out the status...nothing. It's been about 3 mths now and still waiting on that call. Will never return
This office is incredibly disorganized. Orders are forgotten, phone calls are not returned, and the staff is generally incapable and often rude. This doctor has two offices, but don't expect any coordination between the two. I tried this doctor for two years, but I will never return.
Eyedesire.com Reviews
Went to Dr Roth's offices for two years. He is an okay eye doctor , but his staff give bad service, don't return phone calls, forget to make orders, generally don't follow up with anything, and (some of them)are incredibly rude. The doctor has two offices, but don't expect any coordination between the two. This practice is just not run well. I won't go back again.
he also ripped off my insruance company
Eye Desire Miami, FL Roth Eye Care Dr David Roth
Eye Doctor Miami
I got a few prescriptions filled for glasses that never seemed right.My first impression was the office itself is very old and seems outdated. The customer service was very averaged. The last straw was I got a prescription filled for a pair glasses. I noticed that the frame was damaged when I picked it up. I told the sales lady;
there was then a group huddle with the rest of the staff. She told me she will talk to her boss and get back to me.A few days passed, no return call. I called to find out the status...nothing. It's been about 3 mths now and still waiting on that call. Will never return
This office is incredibly disorganized. Orders are forgotten, phone calls are not returned, and the staff is generally incapable and often rude. This doctor has two offices, but don't expect any coordination between the two. I tried this doctor for two years, but I will never return.