Your price match is just a bait and switch ploy. When I tried to price match they said it had to be the exact frames and lenses and when i told them the lenses they said they didn't carry them.When i called customer care he said they did carry them - --?????. The frames were various makers (heartland, panama jack tap out,fission, etc) but the price was 69.99 the lenses were Verilite Polycarbonate Lenses. The price for two pair was $250 at Americas Best and that included eye exam. When I asked about price the store manager said it had to be the same frames. The phone representative said that you can't just match becuae you can't pick another higher frame. What i tried to explain was that when I chose a $69.99 frame and polycarb lenses were the price for two pair was $250 at America Best when I chose 39.99 frames and polycarb lenses at eye mart the price was 350 (this included an upsale of $20 because the eye location on the lenses -never been charged that). Decided to get them from Americas best - only down side is have to wait a week but save over $150 with exam.
Promised 2 hr delivery it took 4 days I was leaving the state to go home after vacationing. They promised they would be done. They lied. I had to stay 3 extra days so I could get my glasses. Then they gave me the wrong ones. Blamed the machine and told me I could call for a refund because they stand behind their service. I got a refund eventually I was happy for the guarantee they stood behind so I went back the next year for another visit and they would not serve me because I was on their "list"
Eye-Mart Reviews
Your price match is just a bait and switch ploy. When I tried to price match they said it had to be the exact frames and lenses and when i told them the lenses they said they didn't carry them.When i called customer care he said they did carry them - --?????. The frames were various makers (heartland, panama jack tap out,fission, etc) but the price was 69.99 the lenses were Verilite Polycarbonate Lenses. The price for two pair was $250 at Americas Best and that included eye exam. When I asked about price the store manager said it had to be the same frames. The phone representative said that you can't just match becuae you can't pick another higher frame. What i tried to explain was that when I chose a $69.99 frame and polycarb lenses were the price for two pair was $250 at America Best when I chose 39.99 frames and polycarb lenses at eye mart the price was 350 (this included an upsale of $20 because the eye location on the lenses -never been charged that). Decided to get them from Americas best - only down side is have to wait a week but save over $150 with exam.
Promised 2 hr delivery it took 4 days I was leaving the state to go home after vacationing. They promised they would be done. They lied. I had to stay 3 extra days so I could get my glasses. Then they gave me the wrong ones. Blamed the machine and told me I could call for a refund because they stand behind their service. I got a refund eventually I was happy for the guarantee they stood behind so I went back the next year for another visit and they would not serve me because I was on their "list"