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Evans Tire & Services Center Reviews
Took my Truck to Evans Tire and Service Center so they could replace Brakes, Routers and the Fluid
Bottle and house because of leaks. It was older model Range Rover so they it would be expensive
so the the total bill was close to $1200.00.
The vehicle was dropped of on a Thursday and initally picked up on that following Friday. The vehicle
overheated in 10 mintues. Which I had to be helped on off the road by the local police department. When
I looked under the hood one of the Mechanics tools was left inside!
Called Evans and stated what happen. Didn't drive the vehicle all weekend and took it back on Monday
which they kept until Tuesday. Well, the same thing happen, vehicle overheated and this time the
Engine Cover was missing!
Told evans that the vehicle was not overheating when I bought it in and even with the needed repairs
it still do this. They said there is no more we can do and take it to a specialist. I had the vehicle
towed and when the specialist did look at the vehicle they informed that the "idiots" did plug
the exhaust fan back in and thats 101 of auto repair.
Wrote them a letter and because of the car rental cost, towing and service charge I was out
of over $500. What did Evans say about this? That it was noted my vehicle has other issues
before repair and their incompetence had nothing to do with the problems of the overheating.
Offer me $125 and told me to kick rocks.
All which is a bunch of B.S. when it was stated by the Specialist that all they had to do was
plug in the fan. To make it worse is that is place was recommend for Veterans and I thought
being a disabled combat vet they would take care of me - thought wrong. I will proceed in
getting what is owed to the best of my abilites, that I will do.
P.S. The one positive was Chris who is one of the store managers that is as STAND UP as
they come. He offered his own personal vehicle one of the days so I could make my VA Appointments.