eHealthInsurance Services, Inc.


Country United States
State California
City Mountain View
Address 440 E. Middlefield Road
Phone 1-844-229-4342
Website https://www.ehealthinsurance.com

eHealthInsurance Services, Inc. Reviews

  • May 9, 2015

On Feb.7, I called them to see if I can get a health insurance. A lady on the phone says I could have it for (about) 135/mo. She also started to ask me about dental insurance "which is included into "135/mo" -and so was life insurance. (I can't rememebr discussing about life insurance to he honest but I know she said the fees were "included" in 135/mo. so I gave her my bank account information.

While still on the phone, she had me go to their website to fill out application form and before the application actually completed and approved (for ObamaCAre), she hung up. The next moment the website is telling me the monthly payment would be 416 dollars and it will be withdrawn from my bank account starting on Apr.1.

I contacted them right away and canceled it. I also put that on Twitter. And Emailed them also. I received the reply to my email telling me it was cancelled.

On May1, I received an email from my bank telling me my account was overdrawn and they charged me 29 dollars overdraft fee. It was the life insurance company who took my money. I contacted them (both life insurance company and ehealth right away and complaind. Life insurance company told me they never received the cancellation from me and in order to cancel it I have to send them a written letter and they would refund me. I sent them a letter but I did not get refund.

Ehealth started to say unless I know what the phone number of the broker was, the can't help me. I told them they should have the recording of it. But the wouldn't help. Not only that, they started to say the don't deal with that particular life insurance company. (really? )

I even tried live chat on their website a few times. They all gave me the same phone number which is good ONLY if you are looking for an insurance or an existing customer. It got nowhere. When I complaind about it for the last time, they told me to call health insurance comapny Optima which the broker initially tried to sell me. That was the most stupid thing I have heard.

I find them very devious and unetical.

  • Feb 18, 2015

I ordered insurance from these frauds and then cancelled the application.

They sent the application to the insurance company anyway and they hit my bank account.

They promise a free look period. When I found out the insurance was substandard I canelled.

There was no free look period.

STAY AWAY FROM THESE FRAUDS

  • Feb 12, 2015

I was looking for Health insurance, I found this web site offering quotes I put in my name and number, no sooner had I completed this I received a call from Amy.

She told me that this health insurance policy was Blue Cross Blue Shield, presciptions where covered $10 generic $20 name brand $50 specialty, and all my Drs were going to take this insurance

I called one of my Drs after receiving this plicy which stated that it was a discount policy, the Dr did not take this, I did not receive any prescription card other tha discount cards,

I called Amy she stated that it was the carrier that was late sending the card. At this point I deciided to cancel she assured me that she would take care of that and I would recive my money in 5 days.

7 days later I did not have my money, she said that it could be 10 days, I questioned the definitely within 5 days I would recive my money she said she did not say that, i called her a liar she put the phone down and has not answerd any call since.

I called the company of the policy it had not been cancelled they cancelled it and stated that I would recieve my money in 5 days, Now I will see if that is true.

This woman neeeds her license revoked

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