I am mostly filing this report so this is documented as there seem to be many complaints against this company already. I don't 'expect' to get any compensation as I have already contacted Economy Car Rentals and MegaDrive and have gotten no where. Economy Car Rentals just continues to say they will send my response to MegaDrive who continues to just lie about what really happened.
While staying in Bratislava I specifically made a reservation for a car rental with Economy Car Rentals / MegaDrive b/c they offered a pick up location in the city center which saved me having to get transporation to the airport in order to pick up the car. if it were not for this reason i would have made a reservation through a known company through which I could have gotten credits towards a future rental as I travel fairly frequently. On my confirmation paperwork from Economy Car Rentals it stated the car was to be picked up at the city center, however the address provided was in a completely different location and after calling mega drive / buchbinder I was informed that neither was where I was to pick up the car but that I needed to go to the airport which was a ways away from the city center where I was staying.
MegaDrive said they could bring the car to me but for a fee, that they would meet me at 15:00, 16:00 at the latest as that was my original pickup time, but it would be closer to 15:00. I sat in the lobby waiting, 16:15 arrived and still no car. On calling I was informed that they had not even left yet. I needed to check into my next hotel by 20:00 and it was a 4 hour drive. The guy finally showed up, (his business card said A. Kless), But then he forgot to bring me the GPS that I had reserved with my reservation so we still had to go to the airport anyway. It was 18:00 till I finally was able to head to my next location and did not arrive until 22:00, 2 hours late.
I was also told that I had to return the car to the airport, not the city center but because of the confusion, the guy said he would be working on Sunday when I returned the car and he would take me to the bus stop so I could get to cesky krumlov (my next stop). He also said they would give me a discount for all of the hassle.
Upon returning the car, I found that the guy was not working as he had promised, that I did not have a ride to the bus stop which meant a 12 euro taxi ride and I was not given any discount. The girl that was working that day was at least decent enough to call the cab for me so it was there when I arrived and I was able to get to the bus stop in time to get my bus (prepurchased ticket)
I was very unhappy with how the rental car process went and will never use economy car rental / megadrive when traveling abroad again, nor will I be referring them to any of my friends. ECR did forward my complaints to MegaDrive but MegaDrive just continues to lie about what really happened, and ECR has not made any effort to do anything else aside from forward my email responses. I thought MegaDrive was very unprofessional, especially considering they will lie right to a customer's face.
Economy Car Rentals Reviews
I am mostly filing this report so this is documented as there seem to be many complaints against this company already. I don't 'expect' to get any compensation as I have already contacted Economy Car Rentals and MegaDrive and have gotten no where. Economy Car Rentals just continues to say they will send my response to MegaDrive who continues to just lie about what really happened.
While staying in Bratislava I specifically made a reservation for a car rental with Economy Car Rentals / MegaDrive b/c they offered a pick up location in the city center which saved me having to get transporation to the airport in order to pick up the car. if it were not for this reason i would have made a reservation through a known company through which I could have gotten credits towards a future rental as I travel fairly frequently. On my confirmation paperwork from Economy Car Rentals it stated the car was to be picked up at the city center, however the address provided was in a completely different location and after calling mega drive / buchbinder I was informed that neither was where I was to pick up the car but that I needed to go to the airport which was a ways away from the city center where I was staying.
MegaDrive said they could bring the car to me but for a fee, that they would meet me at 15:00, 16:00 at the latest as that was my original pickup time, but it would be closer to 15:00. I sat in the lobby waiting, 16:15 arrived and still no car. On calling I was informed that they had not even left yet. I needed to check into my next hotel by 20:00 and it was a 4 hour drive. The guy finally showed up, (his business card said A. Kless), But then he forgot to bring me the GPS that I had reserved with my reservation so we still had to go to the airport anyway. It was 18:00 till I finally was able to head to my next location and did not arrive until 22:00, 2 hours late.
I was also told that I had to return the car to the airport, not the city center but because of the confusion, the guy said he would be working on Sunday when I returned the car and he would take me to the bus stop so I could get to cesky krumlov (my next stop). He also said they would give me a discount for all of the hassle.
Upon returning the car, I found that the guy was not working as he had promised, that I did not have a ride to the bus stop which meant a 12 euro taxi ride and I was not given any discount. The girl that was working that day was at least decent enough to call the cab for me so it was there when I arrived and I was able to get to the bus stop in time to get my bus (prepurchased ticket)
I was very unhappy with how the rental car process went and will never use economy car rental / megadrive when traveling abroad again, nor will I be referring them to any of my friends. ECR did forward my complaints to MegaDrive but MegaDrive just continues to lie about what really happened, and ECR has not made any effort to do anything else aside from forward my email responses. I thought MegaDrive was very unprofessional, especially considering they will lie right to a customer's face.