We were living in the Hospital with our son who has many medical problem.. And Randy helped us out with a vehicle.. Some of the staff if great and some just dont belong in customer service.. Very incompetent people!!! We. Have had to work with these idiots for the past almost two yrs now and my husband and I are hard working busy parents of 5 children one in which is special needs and have NEVER missed a payment and NEVER been over due for payment by more then one day IF THAT! Although we have been great this rip off of a company their still threatening to take our vehicle because we are trying to move out of Arizona to Colorado springs for treatment for our son a place him in a study that could change his whole life to be able to be somewhat of a normal child. Its just hurtful that they can hold someone back by threatening to take the only source of transportation from them.. They don't budge and we only owe 3000 out of 13000. We r good people and this is just bull that they are aloud to do this.. Is there something I can file with the state to get help for this?? If I have to I will sure them for this and so much more!!
I needed a car very badly, told them what I could afford as far as monthly payment and of course they said "no problem" we'll get you into a car and in about 2 1/2 years it's paid off and it's yours. It advertises 500.00 down, NOT, you have to pay more money each month as if leasing from a car dealership, so this is how your payments go up, even though you complain that's not what you can afford. They get the crappiest cars from auctions, don't fix them up, hardly have gas in them, filthy. I had my car worked on because the brakes were squeeking and almost down to the floor, no air conditioning, remember this is AZ, they got part of that working.
All the insides are breaking away, you have to take the car to their service center and try to find a ride home. they even had the audacity to say "can you walk to work?", or take a bus, we're not sure when the car will be ready for service. 2nd attempt, breaks are bad, I statesd to them I will hold you responsible if anything happens and you will be sued, then they reacted, got car back 2nd time, brakes still bad, then you also have the option of paying bi-weekly or monthly, they try to get you to pay weekly. Jodi is not customer service oriented and she handles the payment, stating ok, your payment is due next week? "what?" I pay this much a month, she argues, called the corporate office, spoke to George, complained about their agents, etc. He stated he would get back to me and it was a SAFETY ISSUE, well he never got back to me. don't even expect a callback when leaving a voicemail.
I will be returning the car, keys and all and leave that car sitting there, let them try to take me to court for not making the whole payment for crappy cars, with super high mileage and super high payments. Oh if you want a car for around 360 or less a month, expect a clunker because that is what you will get. Only good thing I can say is the receptionist Brenda, who should be running the business, now that lady will go above and beyond to help you.
E Z Own Auto Source Reviews
We were living in the Hospital with our son who has many medical problem.. And Randy helped us out with a vehicle.. Some of the staff if great and some just dont belong in customer service.. Very incompetent people!!! We. Have had to work with these idiots for the past almost two yrs now and my husband and I are hard working busy parents of 5 children one in which is special needs and have NEVER missed a payment and NEVER been over due for payment by more then one day IF THAT! Although we have been great this rip off of a company their still threatening to take our vehicle because we are trying to move out of Arizona to Colorado springs for treatment for our son a place him in a study that could change his whole life to be able to be somewhat of a normal child. Its just hurtful that they can hold someone back by threatening to take the only source of transportation from them.. They don't budge and we only owe 3000 out of 13000. We r good people and this is just bull that they are aloud to do this.. Is there something I can file with the state to get help for this?? If I have to I will sure them for this and so much more!!
I needed a car very badly, told them what I could afford as far as monthly payment and of course they said "no problem" we'll get you into a car and in about 2 1/2 years it's paid off and it's yours. It advertises 500.00 down, NOT, you have to pay more money each month as if leasing from a car dealership, so this is how your payments go up, even though you complain that's not what you can afford. They get the crappiest cars from auctions, don't fix them up, hardly have gas in them, filthy. I had my car worked on because the brakes were squeeking and almost down to the floor, no air conditioning, remember this is AZ, they got part of that working.
All the insides are breaking away, you have to take the car to their service center and try to find a ride home. they even had the audacity to say "can you walk to work?", or take a bus, we're not sure when the car will be ready for service. 2nd attempt, breaks are bad, I statesd to them I will hold you responsible if anything happens and you will be sued, then they reacted, got car back 2nd time, brakes still bad, then you also have the option of paying bi-weekly or monthly, they try to get you to pay weekly. Jodi is not customer service oriented and she handles the payment, stating ok, your payment is due next week? "what?" I pay this much a month, she argues, called the corporate office, spoke to George, complained about their agents, etc. He stated he would get back to me and it was a SAFETY ISSUE, well he never got back to me. don't even expect a callback when leaving a voicemail.
I will be returning the car, keys and all and leave that car sitting there, let them try to take me to court for not making the whole payment for crappy cars, with super high mileage and super high payments. Oh if you want a car for around 360 or less a month, expect a clunker because that is what you will get. Only good thing I can say is the receptionist Brenda, who should be running the business, now that lady will go above and beyond to help you.