You can't find a worse company than this. I had no idea I was even doing business with them after signing up with Authorize dot NET until I got an email from them indicating they were the payment processor. Trying to call support, I waited on hold for 45 minutes while being caller #1 in queue. In addition, without notice they withdraw several thousand dollars from the linked checking account and pretended to not know what was going on the first 3 times I called. The last time, I was actually told by the woman on the phone that "we wouldn't have done that" and to "contact my lawyer". While on the phone with my bank reporting the fraudulent charge, they left me a voicemail indicating that if I refunded my client payments made using the merchant account they would return the money to my account (which they literally denied having taken in my phone call with them).
Stay far away from this company, and Authorize dot NET since they use them apparently. Shady beyond belief. In addition, they changed the terms of my merchant account after I signed up making it impossible to use for my business. What a joke. Avoid at all costs - reporting this company to the BBB and Consumer Affairs.
I own a small company and we process credit/debit cards online and e-online data was our processing company. (for two months)
They were so hard to get a hold of, and when I did get a hold of someone at e-online data they were extremely rude and condescending. After putting up with this for too long, I called them to cancel my account and again they were extremely unprofessional and less than helpful. I had $1300 in my merchant account that they were supposed to deposit into my company bank account, and they said (if) they did give me my money back it wouldn't be for 270 days!
As a small business owner, this has been detrimental to our cash flow. Glad to get away from this awful company, but just wanted to warn anyone who is looking into them to stear clear.
E-OnlineData Reviews
You can't find a worse company than this. I had no idea I was even doing business with them after signing up with Authorize dot NET until I got an email from them indicating they were the payment processor. Trying to call support, I waited on hold for 45 minutes while being caller #1 in queue. In addition, without notice they withdraw several thousand dollars from the linked checking account and pretended to not know what was going on the first 3 times I called. The last time, I was actually told by the woman on the phone that "we wouldn't have done that" and to "contact my lawyer". While on the phone with my bank reporting the fraudulent charge, they left me a voicemail indicating that if I refunded my client payments made using the merchant account they would return the money to my account (which they literally denied having taken in my phone call with them).
Stay far away from this company, and Authorize dot NET since they use them apparently. Shady beyond belief. In addition, they changed the terms of my merchant account after I signed up making it impossible to use for my business. What a joke. Avoid at all costs - reporting this company to the BBB and Consumer Affairs.
I own a small company and we process credit/debit cards online and e-online data was our processing company. (for two months)
They were so hard to get a hold of, and when I did get a hold of someone at e-online data they were extremely rude and condescending. After putting up with this for too long, I called them to cancel my account and again they were extremely unprofessional and less than helpful. I had $1300 in my merchant account that they were supposed to deposit into my company bank account, and they said (if) they did give me my money back it wouldn't be for 270 days!
As a small business owner, this has been detrimental to our cash flow. Glad to get away from this awful company, but just wanted to warn anyone who is looking into them to stear clear.