Door to Door Storage, Inc.


Country United States
State California
City Van Nuys
Phone 888-366-7222
Website http://www.doortodoor.com

Door to Door Storage, Inc. Reviews

  • May 13, 2015

This could be the best way to move...except don't use the company Door to Door. The give you a window of time in which they say they will drop of the storage bin to you, they will be very late and inconvenience you...then they say they will pick it up and should be ready by 7 am...so your stuff will sit there until they come and get it...up to 2 days later...right now, the apartment that I just moved into had a problem with putting the bin in a parking space, but I smoothed the water saying it will be gone the next day...that is today. The apartment manager has been to my door 6 times saying "When is it going to be gone? The owner will not like it being here this long!". Now, I'm really looking bad bad to the landlord who works here, and if they kick me out of here, I won't be surprised. This company needs a whole different system of scheduling, because this has not worked for me in a timeframe that the company says it will be to pick up or drop off the storage box. I am quite angry and upset in the lack of professionalism this company has shown me. I can see being late once sure...but on EVERY Pick up and EVERY Drop off....I should get a full refund. If I owned this company, I would give the refund, then find out what needs to be changed to make the customer happy. I did pay money for a service, but now that service may cost me my place to live!

Write a Review about Door to Door Storage, Inc.