I have spent the past 3 days attempting to transfer 2 domain names from GoDaddy to another registrar. GoDaddy customer services tells me I need to get the authorization codes in order to transfer these domains, but in order to get these authorization codes, I need to first remove the privacy feature on both of these domains.
Apparently, the only way to remove the privacy feature, is to log in to DomainsByProxy.com and manually remove that option there. Unfortunately, since I purchased these domains several years ago, I do not have this login information, and I no longer have access to the email address I signed up with. To make matters harder, DomainsByProxy's email support is telling me that I signed up with a business name, and I need to provide proof that I am the owner of this business. As it was never a real business (I just filled in the name of my blog, as apparently a lot of other people with this same issue have done) I do not have official business IDs, only my personal ID, which I have emailed to DomainsByProxy. I don't know why GoDaddy makes it so easy to throw a business name into their signup form when it is clear that a lot of people run into this problem. Maybe in hopes that people get frustrated and just throw more money at GoDaddy?
The fact that DomainsByProxy is owned by GoDaddy makes it even more frustrating that I can't talk to GoDaddy support to get this sorted out. I was even told by a GoDaddy customer support supervisor that she too has been frustrated with the way GoDaddy handles privacy through DomainsByProxy and she's been there for 8 years.
While waiting for DomainsByProxy to respond via email, one of my domains has expired.
I just want access to my information so I can transfer my accounts.
Beware this scam will at the very least cost you a lot of wasted time trying to get out of it since it is very well setup.
This is the way this works. When you register a new domain GoDaddy will often offer you a free private registration for a year. So you just check a box if you want it and check out. After a year when you go to renew your domain you have to pay $9.95 for the next year of private registration there is no way to opt-out you ether pay the extra $9.95 or you cannot renew your domain. So you contact GoDaddy support and they tell you they cannot help you since Domains By Proxy is a third party (not true) and you need to go to their website and login to your account but you need your username and password which you do not since you never signed up for anything you just checked a box. Now you find out they have no phone support (big surprise?) and they do not answer your email.So maybe you just give up and try to transfer your domain to a different register but when you try and get your Authorization Code to move your domain from GoDaddy the request is blocked by Domains By Proxy and you get no response. So I am guessing most people have given up by now and just pay the extra $9.95 and with 10s of millions of domains Godaddy is making millions on this scam. Free is far from free just say no! and save yourself a lot of grief
Domains by Proxy contact information on website is FAKE. I tried to get in contact with them over the phone and i ended up talking to godaddy costumer support. They are a rip off company nothing they say on their website is real as far as i am concern. I have spent all day to get in contact with them to cancel my account and i have hit dead ends. GoDaddy has no idea why their support phone number is on their website they consider the company a sister company that does not have a support phone # ?? To me thats fishy.
You need at least a zero star, if not minus stars, rating for this company. DBP has to be a class action lawsuit waiting to happen. The above reviews are exactly correct.
Domains by Proxy Reviews
I have spent the past 3 days attempting to transfer 2 domain names from GoDaddy to another registrar. GoDaddy customer services tells me I need to get the authorization codes in order to transfer these domains, but in order to get these authorization codes, I need to first remove the privacy feature on both of these domains.
Apparently, the only way to remove the privacy feature, is to log in to DomainsByProxy.com and manually remove that option there. Unfortunately, since I purchased these domains several years ago, I do not have this login information, and I no longer have access to the email address I signed up with. To make matters harder, DomainsByProxy's email support is telling me that I signed up with a business name, and I need to provide proof that I am the owner of this business. As it was never a real business (I just filled in the name of my blog, as apparently a lot of other people with this same issue have done) I do not have official business IDs, only my personal ID, which I have emailed to DomainsByProxy. I don't know why GoDaddy makes it so easy to throw a business name into their signup form when it is clear that a lot of people run into this problem. Maybe in hopes that people get frustrated and just throw more money at GoDaddy?
The fact that DomainsByProxy is owned by GoDaddy makes it even more frustrating that I can't talk to GoDaddy support to get this sorted out. I was even told by a GoDaddy customer support supervisor that she too has been frustrated with the way GoDaddy handles privacy through DomainsByProxy and she's been there for 8 years.
While waiting for DomainsByProxy to respond via email, one of my domains has expired.
I just want access to my information so I can transfer my accounts.
Beware this scam will at the very least cost you a lot of wasted time trying to get out of it since it is very well setup.
This is the way this works. When you register a new domain GoDaddy will often offer you a free private registration for a year. So you just check a box if you want it and check out. After a year when you go to renew your domain you have to pay $9.95 for the next year of private registration there is no way to opt-out you ether pay the extra $9.95 or you cannot renew your domain. So you contact GoDaddy support and they tell you they cannot help you since Domains By Proxy is a third party (not true) and you need to go to their website and login to your account but you need your username and password which you do not since you never signed up for anything you just checked a box. Now you find out they have no phone support (big surprise?) and they do not answer your email.So maybe you just give up and try to transfer your domain to a different register but when you try and get your Authorization Code to move your domain from GoDaddy the request is blocked by Domains By Proxy and you get no response. So I am guessing most people have given up by now and just pay the extra $9.95 and with 10s of millions of domains Godaddy is making millions on this scam. Free is far from free just say no! and save yourself a lot of grief
Domains by Proxy contact information on website is FAKE. I tried to get in contact with them over the phone and i ended up talking to godaddy costumer support. They are a rip off company nothing they say on their website is real as far as i am concern. I have spent all day to get in contact with them to cancel my account and i have hit dead ends. GoDaddy has no idea why their support phone number is on their website they consider the company a sister company that does not have a support phone # ?? To me thats fishy.
Live Evil on the Internet.
You need at least a zero star, if not minus stars, rating for this company. DBP has to be a class action lawsuit waiting to happen. The above reviews are exactly correct.