Dobbs heating and cooling installed a lenox Central Air condition into my home two years ago and now I am having serious problems with it. The temperture here has been 99 degrees and I believe my problem with my AC needed quick attention and I felt they were stalling me to come out. The Owner Matt told me he would be here the next morning and never showed up. At this time my AC unit was working and than not working. I didn't know what the problem was. I had called him and he wanted to send his wife the next night to add some freon.
They did not treat this as an emergency so I had called another company. They came that night and added some freon which worked for one day and than the problem started again. I called And spoke to Matt's Wife And she said okay when I told her I was getting another company to come here right away.
I had called Matt back the next day and His wife Kristen said He would be gone for a week. And She than said to me" Since i had some one else come in, they would not service me. I told her I would not argue with her, and i would see themi n court.
I made a horrrible mistake using this company. They are hit and run. And forget about sevice if your air cindition Unit has problems. I just felt from my first converstation they were stalling me and using every trick in the book to not service me. I mad a terrible mistake by not getting a larger company that provides emergency service.
Dobbs Heating and Air, Inc. Reviews
Dobbs heating and cooling installed a lenox Central Air condition into my home two years ago and now I am having serious problems with it. The temperture here has been 99 degrees and I believe my problem with my AC needed quick attention and I felt they were stalling me to come out. The Owner Matt told me he would be here the next morning and never showed up. At this time my AC unit was working and than not working. I didn't know what the problem was. I had called him and he wanted to send his wife the next night to add some freon.
They did not treat this as an emergency so I had called another company. They came that night and added some freon which worked for one day and than the problem started again. I called And spoke to Matt's Wife And she said okay when I told her I was getting another company to come here right away.
I had called Matt back the next day and His wife Kristen said He would be gone for a week. And She than said to me" Since i had some one else come in, they would not service me. I told her I would not argue with her, and i would see themi n court.
I made a horrrible mistake using this company. They are hit and run. And forget about sevice if your air cindition Unit has problems. I just felt from my first converstation they were stalling me and using every trick in the book to not service me. I mad a terrible mistake by not getting a larger company that provides emergency service.