I would not normally complain about a company and I have never complained about Directv till now. I have been a loyal DirecTv customer from 2000-2003 and then 2004-present so over 13 years.
I am in the process of having to move and the building we are moving to does not allow satellites. There is also a city ordinance that does not allow satellite dishes unless they can be out of view. The building we are moving to does not have any location that would be out of view.
Now you would think that they would understand the situation but they are fighting me left and right saying the owners of the building have no right to deny the installation of the dish and the city cant have such an ordinance only. I see why the city has such a law, could you imagine living in a building with 20 dishes on the side of the building or on the roof???
I have spent over $15,200 or more during the time we have been customers. You would think they would be like ok we understand and would be more than happy to waive the fee as long as you return the equipment. Well they arent, they are saying if you don’t do this or don’t do that there will be more fees over the $200.00. I never in my life have seen such rudeness from the reps I speak too, and when I move again, I will no longer come back to DirecTv they have lost my business for life.
DirecTV, Inc Reviews
I would not normally complain about a company and I have never complained about Directv till now. I have been a loyal DirecTv customer from 2000-2003 and then 2004-present so over 13 years.
I am in the process of having to move and the building we are moving to does not allow satellites. There is also a city ordinance that does not allow satellite dishes unless they can be out of view. The building we are moving to does not have any location that would be out of view.
Now you would think that they would understand the situation but they are fighting me left and right saying the owners of the building have no right to deny the installation of the dish and the city cant have such an ordinance only. I see why the city has such a law, could you imagine living in a building with 20 dishes on the side of the building or on the roof???
I have spent over $15,200 or more during the time we have been customers. You would think they would be like ok we understand and would be more than happy to waive the fee as long as you return the equipment. Well they arent, they are saying if you don’t do this or don’t do that there will be more fees over the $200.00. I never in my life have seen such rudeness from the reps I speak too, and when I move again, I will no longer come back to DirecTv they have lost my business for life.