My camera had an aperture controller failure. I was able to take picture but after each picture I needed to reboot the device. I went to a local camera repair shop who esitamted the amount of the repair to be around $400. I shopped around and found on ebay.com that rongyuanxie (ebay reseller of DHCameras.com) proposed the exact same repair for half the price. I decided to send them my camera. They took an extremly long time to process my repair. I even though that they lost my camera. After a while they contacted me back saying that my camera has more issue and that the main PCB board (the most expensive part of the camera after the sensor I guess) as well as the motor board (or something like that) needed to be replaced. They asked around $500 more for the extra work. I was furious as I knew the camera has only an aperture controller issue.
I asked to send my camera back as well as the aperture controller with no other repair. I received the camera back and now my camera doesn't even boot. I went again to my local camera repair shop and they told me that the camera is ruined. They don't even know what is going wrong with the camera. I contacted Ebay but as 90 days passed between the time I sent the camera to DHcameras (because DHcameras took so long to process my request or even lost my camera) and the time I received it back, Ebay told me that I was out of luck. The bottom line is that I paid 285$ for a repair that not only didnlt fixed my camera but ruined it and I'm with a $2000 camera which doesn't work and no one to file a report to. Don't be seduced by the lower price of DHCameras for repair or parts. They just try to pir you off. If you like your camera use someone else.
DHcameras Reviews
My camera had an aperture controller failure. I was able to take picture but after each picture I needed to reboot the device. I went to a local camera repair shop who esitamted the amount of the repair to be around $400. I shopped around and found on ebay.com that rongyuanxie (ebay reseller of DHCameras.com) proposed the exact same repair for half the price. I decided to send them my camera. They took an extremly long time to process my repair. I even though that they lost my camera. After a while they contacted me back saying that my camera has more issue and that the main PCB board (the most expensive part of the camera after the sensor I guess) as well as the motor board (or something like that) needed to be replaced. They asked around $500 more for the extra work. I was furious as I knew the camera has only an aperture controller issue.
I asked to send my camera back as well as the aperture controller with no other repair. I received the camera back and now my camera doesn't even boot. I went again to my local camera repair shop and they told me that the camera is ruined. They don't even know what is going wrong with the camera. I contacted Ebay but as 90 days passed between the time I sent the camera to DHcameras (because DHcameras took so long to process my request or even lost my camera) and the time I received it back, Ebay told me that I was out of luck. The bottom line is that I paid 285$ for a repair that not only didnlt fixed my camera but ruined it and I'm with a $2000 camera which doesn't work and no one to file a report to. Don't be seduced by the lower price of DHCameras for repair or parts. They just try to pir you off. If you like your camera use someone else.