Do not order from this interent based store. I wish I would have investigated them before ordering a reception desk and return. We rodered a 42" return and were shipped a 36" return. When they were notified of the error they refused to correct the error instead stating the "manufacturer says you received the 42" return and the 36" referenc on the box means it sits 42" high." They are morons. The photogaphs clearly show it is a 36" retunr and the hieghth of the desk, with the glass panel is over 42" high, not 36". Even with photographic evidence they claim they are correct. Buyer clearly beware with this company. They will steal your money and ship you the wrong product.
I paid for 2 items (2 night stands) 1 arrived broken and 1 was never shipped. First they forgot my order. After I called 1 month later, than 1 was shipped - nobody even knew about it.
Bad Business
Next after my call I got 10 days later 1 night stand delivered ($375.00), it is broken and scratched up. Nightsand number 2 ($375.00) has not shown up to this day (even though I have reported it missing and cancelled the order).
Bad Business
Now I have 1 broken nightstand and 1 which is not here.
Bad Business
I have cancelled the order for the 1 missing nightstand and want the broken one picked up. I wanted a full refund (normal request right)?
Bad Business
Cymax has informed me they are investigating 1 nightstand (after severall e-mails and many calls) and I have to bring the other to a local donation place get a receipt and fax it in (in my age this is not that easy) -- they should send a call tag and have it picked up.
Bad Business
I am out $750.00 Dollars and get 1 e-mail per week promissing resolution - nothing it is 2 month now.
Cymax Reviews
Do not order from this interent based store. I wish I would have investigated them before ordering a reception desk and return. We rodered a 42" return and were shipped a 36" return. When they were notified of the error they refused to correct the error instead stating the "manufacturer says you received the 42" return and the 36" referenc on the box means it sits 42" high." They are morons. The photogaphs clearly show it is a 36" retunr and the hieghth of the desk, with the glass panel is over 42" high, not 36". Even with photographic evidence they claim they are correct. Buyer clearly beware with this company. They will steal your money and ship you the wrong product.
I paid for 2 items (2 night stands) 1 arrived broken and 1 was never shipped. First they forgot my order. After I called 1 month later, than 1 was shipped - nobody even knew about it.
Bad Business
Next after my call I got 10 days later 1 night stand delivered ($375.00), it is broken and scratched up. Nightsand number 2 ($375.00) has not shown up to this day (even though I have reported it missing and cancelled the order).
Bad Business
Now I have 1 broken nightstand and 1 which is not here.
Bad Business
I have cancelled the order for the 1 missing nightstand and want the broken one picked up. I wanted a full refund (normal request right)?
Bad Business
Cymax has informed me they are investigating 1 nightstand (after severall e-mails and many calls) and I have to bring the other to a local donation place get a receipt and fax it in (in my age this is not that easy) -- they should send a call tag and have it picked up.
Bad Business
I am out $750.00 Dollars and get 1 e-mail per week promissing resolution - nothing it is 2 month now.
Bad Business and a Bad Company
Buyer Beware - Do not buy from them -cymax.com