I hired the contractor John Hanly and Custom Outdoor Kitchens to install and build an outdoor kitchen for my mother. She had believed he was a reputable person. Not only was this a despicable customer service experience, the quality and equipment used was fraudulent.
A discontinued, damaged, and non-functioning refrigerator was sold to us at full retail. There was a dent on the outside door, a broken interior light, and an awful odor on the inside which didn't dissipate after airing. There was poor worksmanship on multiple aspects of the job, cosmetic damage caused by concrete poured to the courtyard brick surface.
When trying to find resolution via emails and phone calls, like another refrigerator unit, John Hanly was extremely rude and patronizing. He specifically said 'if a broke frige is the worst that happens to you, you have a pretty good life.' He also cussed me on the phone June 20, 2014. He specifically spoke of washing his hands of any responsibility twice when saying the company had been sold. This person and company are despicable and fraudulent.
I have recently found the original manufacturer he sourced from Amazon, and he significantly, deliberately over-charged us on this faulty equipment.
Custom Outdoor Kitchens Reviews
I hired the contractor John Hanly and Custom Outdoor Kitchens to install and build an outdoor kitchen for my mother. She had believed he was a reputable person. Not only was this a despicable customer service experience, the quality and equipment used was fraudulent.
A discontinued, damaged, and non-functioning refrigerator was sold to us at full retail. There was a dent on the outside door, a broken interior light, and an awful odor on the inside which didn't dissipate after airing. There was poor worksmanship on multiple aspects of the job, cosmetic damage caused by concrete poured to the courtyard brick surface.
When trying to find resolution via emails and phone calls, like another refrigerator unit, John Hanly was extremely rude and patronizing. He specifically said 'if a broke frige is the worst that happens to you, you have a pretty good life.' He also cussed me on the phone June 20, 2014. He specifically spoke of washing his hands of any responsibility twice when saying the company had been sold. This person and company are despicable and fraudulent.
I have recently found the original manufacturer he sourced from Amazon, and he significantly, deliberately over-charged us on this faulty equipment.