My water bill was not yet due when I paid the rent and I was informed that the water bill would be deducted from my $200 deposit and the remaining balance would be forwarded to my new address which was provided to the office manager (Nancy). I have not once received a phone call, letter by mail, email, or fax or anything from anyone concerning this property. The first form of communication I received was a letter from a debt collector stating that I should return with payment in the amount of $1,996.91. I immediately called the manager (Nancy) at the Crossing at Woodland Trails and she informed me that the bulk of charges were a mistake and she had no idea how certain charges were charged to me such as:
My name is Christina Fleming and I received notice of invalid and untrue charges from Alexander –Rose and Associates, which I am disputing these charges. I was a tenant at the Crossings at Woodland Trails from April 3rd, 2013 through March 8th, 2014. My move out day was March 31st, so I paid my last month of rent on March 1st and moved out March 8th. My water bill was not yet due when I paid the rent and I was informed that the water bill would be deducted from my $200 deposit and the remaining balance would be forwarded to my new address which was provided to the office manager (Nancy). I have not once received a phone call, letter by mail, email, or fax or anything from anyone concerning this property. The first form of communication I received was a letter from a debt collector stating that I should return with payment in the amount of $1,996.91. I immediately called the manager (Nancy) at the Crossing at Woodland Trails and she informed me that the bulk of charges were a mistake and she had no idea how certain charges were charged to me such as:
Rent - $300.00
Relete Fee - $595.00
Late Charge – 105.00
The property manager (Nancy) stated that those charged were a mistake and she would resubmit an amount of $829.91 to the debtor. However, I also informed her that I dispute other charged on the statement as well. So I will take the appropriate protocol and continue to dispute the validity of the remaining charges. During my stay on the property my water bill was always more than other residents around me. I paid a water bills as high $88 for one month. I complained to management concerning the matter and nothing was resolved.
The manager has refused to give me any information regarding my account with the complex. They refuse to show me any proof for the charges.
Crossings At Woodland Trails Reviews
My water bill was not yet due when I paid the rent and I was informed that the water bill would be deducted from my $200 deposit and the remaining balance would be forwarded to my new address which was provided to the office manager (Nancy). I have not once received a phone call, letter by mail, email, or fax or anything from anyone concerning this property. The first form of communication I received was a letter from a debt collector stating that I should return with payment in the amount of $1,996.91. I immediately called the manager (Nancy) at the Crossing at Woodland Trails and she informed me that the bulk of charges were a mistake and she had no idea how certain charges were charged to me such as:
My name is Christina Fleming and I received notice of invalid and untrue charges from Alexander –Rose and Associates, which I am disputing these charges. I was a tenant at the Crossings at Woodland Trails from April 3rd, 2013 through March 8th, 2014. My move out day was March 31st, so I paid my last month of rent on March 1st and moved out March 8th. My water bill was not yet due when I paid the rent and I was informed that the water bill would be deducted from my $200 deposit and the remaining balance would be forwarded to my new address which was provided to the office manager (Nancy). I have not once received a phone call, letter by mail, email, or fax or anything from anyone concerning this property. The first form of communication I received was a letter from a debt collector stating that I should return with payment in the amount of $1,996.91. I immediately called the manager (Nancy) at the Crossing at Woodland Trails and she informed me that the bulk of charges were a mistake and she had no idea how certain charges were charged to me such as:
Rent - $300.00
Relete Fee - $595.00
Late Charge – 105.00
The property manager (Nancy) stated that those charged were a mistake and she would resubmit an amount of $829.91 to the debtor. However, I also informed her that I dispute other charged on the statement as well. So I will take the appropriate protocol and continue to dispute the validity of the remaining charges. During my stay on the property my water bill was always more than other residents around me. I paid a water bills as high $88 for one month. I complained to management concerning the matter and nothing was resolved.
The manager has refused to give me any information regarding my account with the complex. They refuse to show me any proof for the charges.