On Novemeber 29th,2013 I purchased a truck from Cross Keys Auto. The salesman made it a point to tell me twice that the truck had air conditioning. I had a friend with me at the time of purchase who also heard him say it. Today the sales manager tells me that " i remember you. I told you the truck doesnt have air and you said its not a big deal i'm trying to rebuild my credit.
First of all my credit is just fine. Second the only two people that spoke to me were the salesman Will and the man who finished up my paperwork, Brian. So to basically be called a liar and bullied on the phone is very insulting. They have no intention on making right of their wrong. I deserve what was told/sold to me, "the truck has air conditioning".
Cross Keys Auto Reviews
On Novemeber 29th,2013 I purchased a truck from Cross Keys Auto. The salesman made it a point to tell me twice that the truck had air conditioning. I had a friend with me at the time of purchase who also heard him say it. Today the sales manager tells me that " i remember you. I told you the truck doesnt have air and you said its not a big deal i'm trying to rebuild my credit.
First of all my credit is just fine. Second the only two people that spoke to me were the salesman Will and the man who finished up my paperwork, Brian. So to basically be called a liar and bullied on the phone is very insulting. They have no intention on making right of their wrong. I deserve what was told/sold to me, "the truck has air conditioning".