I was 39 days late on my car payment. I made arrangements to make a payment on July 10, 2015 and the repo my car on July 09, 2015. When I called them the had no clue that the car was repo and wanted a payment. I told them that I can't make a payment until July 10 like promised. i lost two days of work cause I had no way to get to work and I had to rent a car to be able to deal with this mess. It has been 4 days now and I still have no idea what I owe or if I am able to get my car back. I have called and left messages and no one has called me back.
Several employees of this cresent bank & trust contact me daily about a debt I'm paying to the best of my ability. All reps that handle my call are extremely unprofessional and have a bad habit of questioning my financial situations. They have gone as far as to tell me I need to get a better job. One rep also stated that I should man up and pay my bills.
I explained I have kids and can't let them suffer she replied well the kids won't die from only geting one meal. U need to pay us or you will be in jail and can't take care of your little ones. I have also got messages on my phone from family members say cresent band call and demanded information on top of embarrassing me to my family about not having a major financial income.
Crescent Bank & Trust, Inc. Reviews
I was 39 days late on my car payment. I made arrangements to make a payment on July 10, 2015 and the repo my car on July 09, 2015. When I called them the had no clue that the car was repo and wanted a payment. I told them that I can't make a payment until July 10 like promised. i lost two days of work cause I had no way to get to work and I had to rent a car to be able to deal with this mess. It has been 4 days now and I still have no idea what I owe or if I am able to get my car back. I have called and left messages and no one has called me back.
Several employees of this cresent bank & trust contact me daily about a debt I'm paying to the best of my ability. All reps that handle my call are extremely unprofessional and have a bad habit of questioning my financial situations. They have gone as far as to tell me I need to get a better job. One rep also stated that I should man up and pay my bills.
I explained I have kids and can't let them suffer she replied well the kids won't die from only geting one meal. U need to pay us or you will be in jail and can't take care of your little ones. I have also got messages on my phone from family members say cresent band call and demanded information on top of embarrassing me to my family about not having a major financial income.