Credit Acceptance Corporation


Country United States
State Bulgaria
City Southfield
Address 25505 West Twelve Mile Road
Phone 2483532700
Website www.creditacceptance.com

Credit Acceptance Corporation Reviews

  • Jun 8, 2015

In Februrary 2012, I purchased a 2003 Chevrolet Suburban from Extreme Auto World in Pearl, MS. One of our many "guaranteed financing" dealership. i was financed through Credit Acceptance. The cost of the vehicle was $12,945.00. I paid a $4500.00 down payment and after they had work their "magic" on my bad credit, My final balance was $21,690.42. Yes my credit is bad. Yes I was inexperienced.

My payments were $440.78/mo. First of all two of the tires blew out 35 miles from the dealership costing me $50.00 in towing fees-no spare, $606.00 for new tires the next day. New brakes in May 2011 costing me $100.00 out of pocket, a new motor in June costing me $399.00 out of pocket plus $700.00 in rental car fees. The truck was in the shop for three weeks. No reimbursement or credit on my bill for none of theses services. Fast forward a couple of years, to include all of the threats, rude customer service (Why you can't pay yo bills on time?), I was repossessed in September 2013 owing about a$3600.00 payoff,

After they auctioned the vehicle off I am left with "owing them" $1895.00. However my credit report says my highest balance was $12,945.00. So tell me, did I or did I not pay for this truck in full and they owe me money?

  • Feb 19, 2015

Ssi cut my payment i called credit acceptance on 02/12/2015 i told them they told me so what i cant make the carpayment of 233.41 i already made 7payment on time even early i pay on the 3rd when its not due unitl 17 of each month the lady got nasty and told me if you dont pay we will sue. i will not be treated account number

  • Jan 2, 2015

OK so i purchased a van with my father and i was a cosigner. So with that being said my father past away. So ever sense he past away i have been trying very hard to play catch up. When i call them and try to work out something they are very rude and very mean threatens me and so forth. I have filed a complaint with the bbb.org as well as the attorney general and so forth and it seems like that nothing i do works. I am very frustrated and at my wits end.I am a COPD patient and i have some severe medical problem. So when they are very rude and act the way they do it has caused me to go to the hospital and everything that not right i hope something can be done by me filing the compalint and so forth. They say i owe 700.00 but i dont see how.

  • Oct 25, 2014

Just because they say it's legal DONT make it right. Your business is a scam and the worst type because you take advantage of people that don't have and lie and say your helpin when in reality your stealing from them the little they have. I paid over $11,000 for 2003 nissan not worth $3000. Despite this FACT during the the last 12 months I have left to pay my $335 payment( another $4,000) they repo my car for $640! I had to travel miles away to get the vehicle back; pay $85 to get the plates and other things back then they raised my monthly payment to $411 for the next 12 months! Yet you say you help! DONT DO NOT TRUST THIS COMPANY! Check around first also ask dealers when you go into the auto store how they feel about credit acceptance of they even work with this company! Oh yeah the company I brought this car from changed numbers no way to contact them and EVERYONE who brought a car from this dealer had a MECHANICAL issue with there cars! AS DID I PLEASE PLEASE PLEASE find another option besides credit acceptance and their partners including repo person and people who take your things out of the car! Legally nothing we can do but if you don't give them your business they can not continue to do this to people!

  • Aug 29, 2014

I called credit acceptance in June to make a payment on my wife van the woman i talk to was makeing fun of how i talk i have a stutter ... Then i ask to talk to her boss she hang up on me .. i call back they hang up on me ..

i talked to mrs clark she told me she was very sorry she hear the tape and was going to take care of it . so i got a lawyer and they tell him there is no tape and in aug..2014 i called back to see what waaas going on with the payments on my wife van they make fun of me some more and there lawyer said it did not happen...

back in jan 2014 my wife van was repo and my dad paid 2500.00 to get it back .. so we got it back then in feb they say we are back in the red for 3000.00 i have proof i paid it ...

i looked the van up it is a 2003 dodge caravan put down 1500.00 they say we owe 11,032.00 still kkb.com said the van is 2,300

the customer service at credit acceptance lie ,steal,make fun of how ppl talk

well now i am sueing them

  • Jul 25, 2014

Credit Acceptance financed a vehicle about five years ago for me, through another fraudulent used car outlet called Auto outlet. The car was totally messed up this was my first year of college and I needed a vehicle desperately. The car broke down three days after i took it home. Similiar story I read from another guy, the interest rate was initially 14%, the dealership later told me the financing rate was 24%. I was devastated and confused I took the car right back to the dealership and left the key on their desk. Credit Acceptance ruined my credit even after i paid off another vehicle, i still have a deliquent 11,000 dollars on my credit. I am very disappointed in this company. Don Foss claim to be a great business tycoon. I think his living is made from a corrupt source, he will surely own the best business in Hell.

  • Jul 5, 2014

Creit Acceptance and The Car Store in Laurel,Del work together and they are both RIP OFFS!So don,t go thru any of them and why is because The dealership told me my truck needed alot of repairs and did not have but one repair they may have done and I got wriitten proof only one repair and they only gave me $3800.00 for it and when I bought it back 10 days later they charged me $8596,oo which I did,nt reLIZE AT THE TIME DO TO HEAD INJURIES i RECIEVED 5 YEARS BEFORE THAT AND AFTER i SIGNED THE PAPERS AND READ OVER THE AGGREEMENT the next few days I came to me I was ripped off because the Sales manager told me over the phone I would get it back for $5675.00 which what he said was the book value when its on there lot.And credit Acceptance took full advantage along with th dealership to take advantage of me on the buy back and I gave the dealership my info and Credit Acceptance was the ones that approved a loan and my credit was good and with theirinterest added my total loan was $12,297.58.and now 2.5 years later I still owe $7200.00 and my payments were $268.00 per month so I told our atty. to tell them to come and get it because they were taking court action and did on 6/3/14. The atty said you will never own that truck thru Credit Acceptance.Credit Acceptance and the car Store work together so any consumer beware and don,t do Bussiness with eith that dealer or Credit Acceptane.

  • Jul 4, 2014

My husband and i paid off our 1998 f 150 last month, and tonight it was repoed. this company sucks, and as for the company that repoed the truck, well they are out driving my truck around like it is their truck, with my plates on it! i went to the police and they told us that there is nothing they can do!

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