My child was add to my coverage on 12/01/2014. My employer showed me the conformation letter from Coventry. I take my child to the Doctor on 01/15/2015 and was denied treatment. I called them and they said that no one had been added to my plan. I said why have you been charging me every week then. Coventry lady said talk to your employer. That is when they showed me the conformation. On 01/19/2015 my child got sick and had a fever. My employer said Coventry needed a copy of my kids birth certificate. I asked why I have never had them ask that with any other company. I gave them the SSN# and that will tell them everything. But my child was sick so I sent them a copy. I called Coventry today to see what was going on. They said my child is covered as of today. 01/20/2015 I said so it took 50 days to add her and you have been charging my since day one. This is not excitable at all. I asked the lady on the phone if she though it was was and she did not answer me.I asked to talk to the manager in charge today. Some lady named Karl got on the phone. ( i think that was here name I am not 100% sure I was pissed by this time.) Told her everything that has happened and I wanted to know why it took so long. She informed me that I would have to talk to enrollment. Also that they will only talk to my employer. I said my employer did not screw this up Coventry did this is b***s***. She said don't cause at me sir. I said this is bull crap then. I will but this all over the internet if you don't let me talk to someone. So here I am. Coventry is a crap company.
Coventry Health Care Reviews
My child was add to my coverage on 12/01/2014. My employer showed me the conformation letter from Coventry. I take my child to the Doctor on 01/15/2015 and was denied treatment. I called them and they said that no one had been added to my plan. I said why have you been charging me every week then. Coventry lady said talk to your employer. That is when they showed me the conformation. On 01/19/2015 my child got sick and had a fever. My employer said Coventry needed a copy of my kids birth certificate. I asked why I have never had them ask that with any other company. I gave them the SSN# and that will tell them everything. But my child was sick so I sent them a copy. I called Coventry today to see what was going on. They said my child is covered as of today. 01/20/2015 I said so it took 50 days to add her and you have been charging my since day one. This is not excitable at all. I asked the lady on the phone if she though it was was and she did not answer me.I asked to talk to the manager in charge today. Some lady named Karl got on the phone. ( i think that was here name I am not 100% sure I was pissed by this time.) Told her everything that has happened and I wanted to know why it took so long. She informed me that I would have to talk to enrollment. Also that they will only talk to my employer. I said my employer did not screw this up Coventry did this is b***s***. She said don't cause at me sir. I said this is bull crap then. I will but this all over the internet if you don't let me talk to someone. So here I am. Coventry is a crap company.