Comobar ... AKA Comobar 2000, AKA Comobar LLC sells Espresso Machines and espresso capsules for making espresso and other espresso drinks.
Over the past 18 to 24 months their machines broke down and since they were placed in restaurants nationally by distributors we (we are a distributor) would return them to Comobar for repair ... although we have done business with the company for about 10 or so years, only within the past 18 to 24 months have the machines been a major problem when they were returned to the office/warehouse/factory in Miami.
The problem has become such a problem our largest customer - a restaurant that recently was rated one of the TOP 10 Restaurants in the WORLD - where we had four (4) machines - was having so many problems they informed us if we could not get the problems solved, they would move their business. They had been our biggest and best customer for 11 years.
I immediately informed John Lorenzo, General Manager of Comobar ... by phone and confirmed the phone visit with a letter .... bottom line ... we kept shipping machines back and forth to be reparired, plus buying new machines, trusting and depending on John Lorenzo and Comobar.
NOTE: each return cost approximately $50 in shipping ONE WAY. Finally, we lost exact count if Espresso had 4, 5, 6 or 7 or our machines .... in the meantime our major client had 4, 5, or 6 .... John assured me he was attempting to resolve the problem, ""just a few more days"". .
Then one day very frustrated I phoned and was told John was no longer with Comobar. I asked for the person second in command, Maria Naples, I was told she no longer worked there. I asked for the only other name I had, Valentina Cometto .... the lady said she was Valentina, she said her father was running the company now - Paul Cometto, and her grandfather Michael Cometto owned the company. She assured me they would take care of things.
Later I was asked to send copies of all our phone calls and emails ... impossible, we do not keep detail notes on every phone call. Regardless, we did send copies of our emails and an over view of phone calls going back about 18 to 24 months. Showing that John Lorenzo agreed to have us send machines back and agreed to pay us $75 for our used machines.
We did not receive a respsonse to the emails with this info, so we called again ... this time we spoke with Paul Cometto and he asked we again send the emails to the same address. I explained we had ... he gave me some bull shit, regardless ... we did.
A few weeks later one of our associates phoned to follow up, this time she was told Paul was not in, Valentina was not in and transferred to a 'Martha'.
Martha wanted copies of all the info ... our associate explained these had been sent twice to Valentina Cometto - ATTN: Paul Cometto to Valentina's email address: [email protected] ... regardless, for a third time we sent them via email.
Later both the writer and our associate followed up with phone calls ... the person answering in each case would not connect us with any of the people noted above .... Valentina, Paul, Martha ... always claiming they were either in a meeting or out ... we would leave messages and our phone numbers ... NEVER HAVE THEY RETURNED ANY CALLS!
At the time the company was located at 5275 NW163rd Street, Miami Gardens, FL 33014.
Saturday, April 19 we were advised by a form letter they have moved to 4720 NW 165 Street, Miami Gardens, FL 33014.
Over the past years they have moved a couple of other times.
BOTTOM LINE: They are crooks and a rip off!
Anyone doing business with Comobar LLC or any name similar should stop immediately!
We own some machines we'll sell cheap ... and we own parhaps 60+ cases of Espresso Servings of 100 per case ... we'll also sell cheap.
Additionally ... anyone considering doing business with this company should contact the writer or anyone that is or has ever done business with COMOBAR, COMOBAR LLC or any other name similiar!
Comobar 2000 Reviews
Comobar ... AKA Comobar 2000, AKA Comobar LLC sells Espresso Machines and espresso capsules for making espresso and other espresso drinks.
Over the past 18 to 24 months their machines broke down and since they were placed in restaurants nationally by distributors we (we are a distributor) would return them to Comobar for repair ... although we have done business with the company for about 10 or so years, only within the past 18 to 24 months have the machines been a major problem when they were returned to the office/warehouse/factory in Miami.
The problem has become such a problem our largest customer - a restaurant that recently was rated one of the TOP 10 Restaurants in the WORLD - where we had four (4) machines - was having so many problems they informed us if we could not get the problems solved, they would move their business. They had been our biggest and best customer for 11 years.
I immediately informed John Lorenzo, General Manager of Comobar ... by phone and confirmed the phone visit with a letter .... bottom line ... we kept shipping machines back and forth to be reparired, plus buying new machines, trusting and depending on John Lorenzo and Comobar.
NOTE: each return cost approximately $50 in shipping ONE WAY. Finally, we lost exact count if Espresso had 4, 5, 6 or 7 or our machines .... in the meantime our major client had 4, 5, or 6 .... John assured me he was attempting to resolve the problem, ""just a few more days"". .
Then one day very frustrated I phoned and was told John was no longer with Comobar. I asked for the person second in command, Maria Naples, I was told she no longer worked there. I asked for the only other name I had, Valentina Cometto .... the lady said she was Valentina, she said her father was running the company now - Paul Cometto, and her grandfather Michael Cometto owned the company. She assured me they would take care of things.
Later I was asked to send copies of all our phone calls and emails ... impossible, we do not keep detail notes on every phone call. Regardless, we did send copies of our emails and an over view of phone calls going back about 18 to 24 months. Showing that John Lorenzo agreed to have us send machines back and agreed to pay us $75 for our used machines.
We did not receive a respsonse to the emails with this info, so we called again ... this time we spoke with Paul Cometto and he asked we again send the emails to the same address. I explained we had ... he gave me some bull shit, regardless ... we did.
A few weeks later one of our associates phoned to follow up, this time she was told Paul was not in, Valentina was not in and transferred to a 'Martha'.
Martha wanted copies of all the info ... our associate explained these had been sent twice to Valentina Cometto - ATTN: Paul Cometto to Valentina's email address: [email protected] ... regardless, for a third time we sent them via email.
Later both the writer and our associate followed up with phone calls ... the person answering in each case would not connect us with any of the people noted above .... Valentina, Paul, Martha ... always claiming they were either in a meeting or out ... we would leave messages and our phone numbers ... NEVER HAVE THEY RETURNED ANY CALLS!
At the time the company was located at 5275 NW163rd Street, Miami Gardens, FL 33014.
Saturday, April 19 we were advised by a form letter they have moved to 4720 NW 165 Street, Miami Gardens, FL 33014.
Over the past years they have moved a couple of other times.
BOTTOM LINE: They are crooks and a rip off!
Anyone doing business with Comobar LLC or any name similar should stop immediately!
We own some machines we'll sell cheap ... and we own parhaps 60+ cases of Espresso Servings of 100 per case ... we'll also sell cheap.
Additionally ... anyone considering doing business with this company should contact the writer or anyone that is or has ever done business with COMOBAR, COMOBAR LLC or any other name similiar!
I can be contacted at (((REDACTED))) @comcast.net
April 20, 2014