In the age of microtransactions and freemium games companies such as Com2us (now known as Hive due to merging with Gamevil) there are numerous games that provide good entertainment value at the expense of paying more to decrease the learning curve of the game or to speed up the benefits the game has to offer. Com2us advertises the ability to purchase their in-game currency throughout game however Com2us puts far more into taking your money than they do into retaining you as a customer. Starting moments after I initially installed a game called Knights N Squires I experienced multiple glitches such as the game closing erratically and one significant glitch where I was unable to import my entire friends list and instead the game imported a fragmented section of it and in doing so denied me both the ability to reinvite my friends list and the benefits it promised due to it's poor programming.
Due to these glitches I searched for resolution however the game suffers from absolutely no real in-game help database and after scouring for quite a while I finally out of desperation chose to reset my game to potentially fix the glitches. The game itself however does not tell you nor warn you prior that by hitting reset you remove all your gems and data HOWEVER your friends invites still remain. In other words, the game retains what it benefits from while making certain you have to pay once more for what you already purchased. When I messaged Com2us for customer support explaining that their lack of information and glitches caused my gems which I paid for to be removed and my friends invites to be incomplete the company then victim blamed me for hitting reset while not addressing any culpability on their part nor did they attempt to help me resolve my friends invite issue in any way.
To finish off this report, let me state that i'm an avid suppourter of great indie games and I have no issue giving my monies to companies with a great product which this game could have been with a good company behind it however in no way do I recommend this company to anyone. Com2us has designed a glitchily programmed money trap where no protection is provided to the customer for their in-game problems and no help will be given for anyone seeking resolution if they believe it comes at their expense. Stay far away from Com2us, Gamevil and Hive games.
Com2us Reviews
In the age of microtransactions and freemium games companies such as Com2us (now known as Hive due to merging with Gamevil) there are numerous games that provide good entertainment value at the expense of paying more to decrease the learning curve of the game or to speed up the benefits the game has to offer. Com2us advertises the ability to purchase their in-game currency throughout game however Com2us puts far more into taking your money than they do into retaining you as a customer. Starting moments after I initially installed a game called Knights N Squires I experienced multiple glitches such as the game closing erratically and one significant glitch where I was unable to import my entire friends list and instead the game imported a fragmented section of it and in doing so denied me both the ability to reinvite my friends list and the benefits it promised due to it's poor programming.
Due to these glitches I searched for resolution however the game suffers from absolutely no real in-game help database and after scouring for quite a while I finally out of desperation chose to reset my game to potentially fix the glitches. The game itself however does not tell you nor warn you prior that by hitting reset you remove all your gems and data HOWEVER your friends invites still remain. In other words, the game retains what it benefits from while making certain you have to pay once more for what you already purchased. When I messaged Com2us for customer support explaining that their lack of information and glitches caused my gems which I paid for to be removed and my friends invites to be incomplete the company then victim blamed me for hitting reset while not addressing any culpability on their part nor did they attempt to help me resolve my friends invite issue in any way.
To finish off this report, let me state that i'm an avid suppourter of great indie games and I have no issue giving my monies to companies with a great product which this game could have been with a good company behind it however in no way do I recommend this company to anyone. Com2us has designed a glitchily programmed money trap where no protection is provided to the customer for their in-game problems and no help will be given for anyone seeking resolution if they believe it comes at their expense. Stay far away from Com2us, Gamevil and Hive games.