On 9-5-2014 I ordered an enclosed fiberglass motorcycle hauling trailer from the above company. It was to be a CS14. I sent them a check for $6550.00 which they cashed on 9-17-2014. I informed the salesman, David Manning, that I needed the trailer by 12-31-2014. There was nothing said about a problem with delivery. Once the delays started, the owners blamed David and he is now gone.
The owners and their individual email addresses are to the best of my knowledge: Ken McCleave oksendmeonelater@hotmail.com, Dan Hefner danshirlh@msn.com and Abilio Santos abilio@sircompany.com.br
Once David manning was let go, most of my correspondence was with Dan Hefner and Abilio Santos. As far as I'm concerned, I was stalled from Jan 1, 2015 until about 2-23-15 when I finally ask for my money to be returned.
The response I got was from Dan Hefner, which I have uploaded.
I responded back to him, by email, on 2-25-2015 and ask that he send the check to the FL address I provided.
On 3-25-2015 I had an attorney, in Lake County, send a demand letter to the company, which was completely ignored. They will not take my attempts to contact them by phone and will not return email. I do not have the attorney on retainer. He just did the demand letter. I have a ton of email correspondence. However, I think I have hit the main points
As of 7-14-2015, I have not received the trailer I ordered nor have I received the check refund. I have since found out this company was started in 1975. However, these people bought it in 2004.
I would advise anyone who may be contemplating getting a trailer from this company to do so very cautiously and don't make the stupid mistake I did, in good faith, and send the full purchase price. I had owned a used Chariot trailer that was built before they took over and not knowing about the change of hands, had no reason to not trust them.
Chariot Manufacturing Co Reviews
On 9-5-2014 I ordered an enclosed fiberglass motorcycle hauling trailer from the above company. It was to be a CS14. I sent them a check for $6550.00 which they cashed on 9-17-2014. I informed the salesman, David Manning, that I needed the trailer by 12-31-2014. There was nothing said about a problem with delivery. Once the delays started, the owners blamed David and he is now gone.
The owners and their individual email addresses are to the best of my knowledge: Ken McCleave oksendmeonelater@hotmail.com, Dan Hefner danshirlh@msn.com and Abilio Santos abilio@sircompany.com.br
Once David manning was let go, most of my correspondence was with Dan Hefner and Abilio Santos. As far as I'm concerned, I was stalled from Jan 1, 2015 until about 2-23-15 when I finally ask for my money to be returned.
The response I got was from Dan Hefner, which I have uploaded.
I responded back to him, by email, on 2-25-2015 and ask that he send the check to the FL address I provided.
On 3-25-2015 I had an attorney, in Lake County, send a demand letter to the company, which was completely ignored. They will not take my attempts to contact them by phone and will not return email. I do not have the attorney on retainer. He just did the demand letter. I have a ton of email correspondence. However, I think I have hit the main points
As of 7-14-2015, I have not received the trailer I ordered nor have I received the check refund. I have since found out this company was started in 1975. However, these people bought it in 2004.
I would advise anyone who may be contemplating getting a trailer from this company to do so very cautiously and don't make the stupid mistake I did, in good faith, and send the full purchase price. I had owned a used Chariot trailer that was built before they took over and not knowing about the change of hands, had no reason to not trust them.