This customer registered on our website and ordered a $500 set of diesel head studs. At the time we didn't notice that his IP address was anonymized (using TOR). He had the part shipped to a mail forwarding place. After about 5 days, we get a credit card chargeback saying that this was a fraud order.
I reached out to Michael Chaves numerous times and he told me it was all a misunderstanding. That is b*******. I found other companies he ripped off in the same way.
I tried contacting the Iowa (where we do business), and Rhode Island Attorney General. Since this was an internet crime, they didn't have any interest in doing anything. Here is a link to court records showing some of Michael's previous run-ins with the law:
Michael Chavez AKA Michael Williams of Cat Remodeling AKA Cat Transport ordered products from our website. After he received the goods he initiated a chargeback. The claim was "unauthorized use".
We called Michael on his cell phone: 201-472-3675. He let us know it's a big misunderstanding and that he would clear it up with his credit card company. He even commented on the high quality of the products we sent him. He confirmed his verbal committment to us in email format to make us feel more comfortable.
Michael never removed the chargeback claim and his credit card company sided with him as he claimed it was an unauthorized use. This person is a criminal and I would not do business with him or any of his associated companies of which there seems to be quite a few names for them.
Cat Auto Transport Reviews
This customer registered on our website and ordered a $500 set of diesel head studs. At the time we didn't notice that his IP address was anonymized (using TOR). He had the part shipped to a mail forwarding place. After about 5 days, we get a credit card chargeback saying that this was a fraud order.
I reached out to Michael Chaves numerous times and he told me it was all a misunderstanding. That is b*******. I found other companies he ripped off in the same way.
I tried contacting the Iowa (where we do business), and Rhode Island Attorney General. Since this was an internet crime, they didn't have any interest in doing anything. Here is a link to court records showing some of Michael's previous run-ins with the law:
Michael Chavez AKA Michael Williams of Cat Remodeling AKA Cat Transport ordered products from our website. After he received the goods he initiated a chargeback. The claim was "unauthorized use".
We called Michael on his cell phone: 201-472-3675. He let us know it's a big misunderstanding and that he would clear it up with his credit card company. He even commented on the high quality of the products we sent him. He confirmed his verbal committment to us in email format to make us feel more comfortable.
Michael never removed the chargeback claim and his credit card company sided with him as he claimed it was an unauthorized use. This person is a criminal and I would not do business with him or any of his associated companies of which there seems to be quite a few names for them.