Caskers LLC


Country United States
State New York
City New York
Address 412 Broadway Floor 2
Phone 1-941-228-2651
Website https://www.caskers.com/

Caskers LLC Reviews

  • Jul 20, 2015

I ordered a $150 bottle of Scotch for a client as a thank you for sending me a referral. I told the client to expect it. About 3 weeks later I talked to him and happened to ask him "so how was the Scotch?" He said he never got any Scotch.

So I went to the Caskers website to check on the order. I noticed that the order was "still processing", even though my credit card had been charged 3 weeks earlier. I looked for a phone number to call for customer service, but there is no such number. So I filled in their online form.

They got back to me within 3 days to tell me that the item is out of stock and won't be back in stock for the foreseeable future. They offered to refund my money, but nothing beyond that to make it right.

If I hadn't asked my client about the Scotch, I would have never known that it wasn't delivered. So watch out, and I would avoid Caskers if I were you.

  • Jan 29, 2015

I placed an online order for two package sets of scotch as it stated online even in the confirmation very clearly. Each package set came with two bottles of scotch, a 15 yr old bottle and a 10 yr old bottle. Total I should have received 4 bottles of scotch. 2 bottles of 10 yr and 2 bottle of the 15 yr old. The package arrived and I only received 2 bottles of the 10 yr old scotch. Tried to find a phone number for the company and the company has no phone number. I looked everwhere for one. After emailing them 8 times a month later a got a email response from Will stating that they placed the add wrong and that I had a choice of the 10 yrs old or 15 yr old and I choose the 10yr old bottle. Why would anyone choose the 10 yrs and also my confirmation purchase/ receipt clearly states getting 4 bottles. Never again did I hear from them. Now I have to spend my free time fighting with the credit card company getting some of my money back which is another hassle in itself. This company is a scam.

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