CashForLaptops


Country United States
State Aruba
City Sunnyvale
Address PO Box 61359
Phone 1 888 821-1143
Website www.cashforlaptops.com

CashForLaptops Reviews

  • May 20, 2015

They will lure you with high bids. Once they get your stuff, they will low-ball you and try to rip you off

They will lure you with high bids. Once they get your stuff, they will low-ball you and try to rip you off. They quoted me a price of $180 for my Dell Laptop in excellent condition. I sent my l to them laptop. I figured it was worth to get this amount quickly as compared to getting a bit more after fees through eBay. I would say that this laptop was in excellent condition. The first thing that put me on suspicion was that their procedure to send an email after receiving and inspecting your device. Also, someone would call to offer you their price rather than just confirming in an email the amount quoted. I actually received two of these emails without anyone calling me. I had to call cashforlaptops. When I spoke with a rep, I was told that my device had light scratches. They could offer me $120. I replied that I wanted my device back. He put me on hold and came back with $140. I again said no and asked for return of the device. I then got an email saying that there would be no further negotiation. I replied that I rejected this offer and I wanted my device return with no further delay and finally got confirmation that it was shipped. This course of conduct demonstrates that this company has no intention of paying the amount they quote you, regardless of condition. Moreover, their lowball offer and multiple increased offers show just how non-reliable they are.

STAY AWAY FROM THIS COMPANY. THEY ARE A TOTAL FRAUD AND RIP YOU OFF!!

  • May 4, 2015

Cashforlaptops quoted me a very attractive price initially, and then, turned around to give me an absurdly small amount. After about 2 weeks of emailing and calling them non-stop, i was able to get a little more money out of them. Nothing close to what i was initially quoted though. Don't waste your time with this company. Take my warning seriously. I am still waiting to see if i get the additional money which i was promised.

  • May 4, 2015

I sent in 3 iphone 5s, one 64g and two 16g. On cashforlaptops, they miss quoted on all 3 and sent me a new quote through an email. When i called them, i was asked to wait until they received all phones and now they tell me they can't send them back.I got a quote back for $126 dollars for all 3 phones.

  • May 4, 2015

Cashforlaptops sent me a quote of $197.00 for my phone. They refused to return my phone, then sent $77.00 to paypal. Seriously! my phone was in excellent condition would understand if they sent a reduced value but honestly $77.00. Waited 30 minutes on hold to talk to a representative who basically said they have recycled my phone and i can't get it back. So, i didn't have any other option than taking their $77 offer.

  • May 4, 2015

I have a laptop that doesn’t power on and they gave me a good quote for it, but i have not heard anything about this company... Is it legit?Anyone have experience with them? Because i have been reading reviews regarding them online, i still have faith in them.

  • May 4, 2015

It's been a month since i sent my ipad 3g 32gb,to cashforlaptops and i received this today, device price change approval and it's not even half of what i was quoted, i expected to receive $475 and the price in my quote of $220.It was in perfect condition and i do mean perfect. It never left my desk. I refused the offer and expect my ipad 3g 32 gb to be in perfect condition when the return it to me. I not go to take it lying down!!!!

  • May 4, 2015

I sent 2 samsung galaxy's to cashforlaptops ,back at the start of november and still not recieved payment can't seem to contact then as emails bounce back and can't get the phone number. Don't know what to do next any info would be grateful. Don't use this company

  • May 2, 2015

I sent my laptop to cashforlaptops.It was quoted at $99.

The laptop worked well; however, there was an issue with the charging port so i decided to sell it. When i got my check -which took almost a month- it was for $34. I was so angry that i called the customer service, which took over an hour, after which they proceeded to hang up on me forcing me to start over. They did not send me an updated quote. They don't return emails, and it takes long time to get to them. Cashforlaptops is bad and misleads people. Be careful in dealing with them, don't trust them.

  • Apr 30, 2015

Cashforlaptops quoted me a very attractive price initially, and then, turned around to give me an absurdly small amount. After about 2 weeks of emailing and calling them non-stop, i was able to get a little more money out of them. Nothing close to what i was initially quoted though. Don't waste your time with this company. Take my warning seriously. I am still waiting to see if i get the additional money which i was promised.

  • Apr 29, 2015

Cashforlaptops sent me a quote of $197.00 for my phone. They refused to return my phone, then sent $77.00 to paypal. Seriously! my phone was in excellent condition would understand if they sent a reduced value but honestly $77.00. Waited 30 minutes on hold to talk to a representative who basically said they have recycled my phone and i can't get it back. So, i didn't have any other option than taking their $77 offer.

  • Apr 29, 2015

As with all the other reviewers... I, too, was quoted a wonderful price, but given a bad offer.. Tried for days to contact the customer service, have to wait longer enough to talk to someone. When i got hold of them, they gave me all the reasons why my phone deserves a lower price than the quoted one.

  • Apr 28, 2015

Sent in a cell phone value at $160.00 and was offered $50 when they got it. Tried to have it returned and they say it's too late.

Too late? I responded within a week... Avoid cashforlaptops at all cost!!!!

  • Apr 28, 2015

I was quoted $250 for my perfect i phone 5. I received my cheque today for just $90. It was an i phone which was in perfect condition. I can't even begin to comprehend how easily i was cheated out of my phone and money. Please don't use cash for laptops.com. Their quotes are higher than some other websites and i was under the impression that i would get somewhere near that quoted amount. What a surprise i got when i received the check and discovered the amount was nowhere near what was quoted.

Honestly, i don't think i have any alternative at this point in time since they have already sent me the cheque. Please be wary of this company.

  • Apr 28, 2015

I have sold laptops through the internet before. Cashforlaptops quoted me over $150 for my 1 year old toshiba laptop. I told them it was not functioning and would not turn on. I never got an email stating what they were going to give me after inspection. I received $53!! i called and they said they sent out an email regarding the amount. No email in my junk, spam or regular inbox. This place is a scam. Don't sell your laptop to them for pennies. In addition, when i tried to contact them from the phone number listed on my account i had to wait for an hour to get to them. After waiting for that long, customer support was not helpful at all. I wish i have read the reviews here before sending them my laptop.

  • Apr 27, 2015

Cashforlaptops best has very bad customer services and i had a very bad experience with this company. Initially, i estimated for my sony laptop and it was $300 but when i shipped my laptop to cashforlaptops, they called me back and told me that my laptop is worth $200. I got very pissed and i said i want my laptop back. Then they told me that you will be charged $100 for my special return back shipment. I was feeling terribly aggressive and i said that send me $200 urgent and i cannot afford now more $100 for the shipment. And thanks god, i got my $200. From now onwards, i will not sell anything to this company as they i am not happy with their complex and slow services.

  • Apr 27, 2015

Cashforlaptops company management and customer services are very rude and aggressive.I called for asking quote estimation of my ipad but customer agent behaved very weirdly and in an ill-mannerism. I got shocked that i just asked about small thing and she said you can check on the website and we are sitting here free for telling you just quotes, we the customer services for only confirming orders.Their company bad behavior changed my thought and i did not sell my ipad to them. Cashforlaptops should need better customer services and management as i think no one is there to scrutinize and check the below staff and their performance.

  • Apr 25, 2015

I sent cashforlaptops an immaculate samsung galaxy s4 with the promise of getting about $160.00. Finally, they sent me a check for $73.00, which i never cashed, for obvious reasons. I tried to get them to return my phone, but all i could get was an answering machine if i was lucky enough to survive their hour long hold time. So they played the game that i couldn't get my phone back until i talked to someone there.

I never did get an opportunity to talk to anyone! please stay away from these people

  • Apr 17, 2015

Cashforlaptops has a slow customer service. I sent my ipad 2 online for 150 dollars based on the online quote) but when they emailed me after 3 weeks, the company sent only an email saying $50 was credited to my account. I couldn't believe that scheming tactic.

I tried to call them but i got held up for 20 mins. Before someone actually answered it. She was a nice lady and i thought how could a nice lady be working for that crappy company. They renegotiated the price and the final payout price i got was 100 dollars.

  • Apr 16, 2015

Ripoff

Was quoted $280 initially and sent in my laptop. After 10 days I received a "Good News!" email with an offer of $39. I refused the offer and requested the return of my property. After 5 more attempts to get the laptop back I have given up. They didn't even send the money.

  • Apr 16, 2015

Cashforlaptops uses a very sly bait and switch tactic to get you to send them your device and then hides behind the fine print in the terms and agreement to rip you off. I was given an estimate on my Samsung Galaxy S4 of $194.00. After sending in the device, they claimed that my device was only worth $55.00!! Of course I protested, and quickly requested my phone be sent back to me.

I had seen similar phones selling for $175.00 - $200.00 on eBay. They refused to send back my phone and only after complaining for 20 minutes did they increase the amount to $100.00. What a total rip off! Very unhappy and will never use cashforlaptops again. Read the fine print! It was a very upsetting experience.

  • Apr 16, 2015

I was quoted $167 for my iphone 5 which was in pristine condition (I put it on a lifeproof case the day I got it) and this offer was much higher than any other offers I got. So, I decided to go with them. About a week later, I got an email stating that my phone was only worth $50!!! FIFTY DOLLARS?! down from $167?! are you kidding me?! After looking into it, I found that the terms and conditions state that you have the right to reject the offer and get your phone back within 3 days. I immediately called and emailed them.

Their call center is an absolute joke.. they place you on hold to talk to someone in the 'purchasing' department and after 10 minutes hang up on you!!!!! After 5 attempts of trying to talk to someone, I gave up. I did, however, get some automated email stating that someone would get back to me, but that didn't happen. Stay away from cash for laptops.com!!!!

  • Apr 16, 2015

Cashforlaptops.com gave me an online quote of $203 for two iPhone 4S phones. They sent me a box and as directed , I mailed the two phones to them. A week later, I received an email saying their technicians decided they would pay $101 in total for the two phones and a check was in the mail. I called and asked them to cancel the check and return my phones because I had higher local offers. They would not.

I believe they are running a scam by offering high quotes and sending a much lower check before anyone can stop them. I highly recommend no one use this cash for laptops website.

  • Jan 20, 2015

CNET listed this a a reputable company to sell used iPhones.

I had just upgraded to a new iPhone 6 and needed to sell my iPhone 4S-16Gb in excellent condition. There were no scrathes and I had all accessories. Their website indicated a value of $107 so I requested the mailing box. Sent it off and then received an email it was worth $8.00 with no explaination. Tries to contact the company by email and phone but no response.

This is the worst rip off I have ever had.

  • Aug 16, 2014

This company quoted me $303 for each of my two brand new ipads...when I received payment for my two brand new ipads from them finally...the amount I was paid for both or my brand new ipads was a wopping $94.....I call the company to find out why $94 and I was told that it was only a quote and that I had 3 days to say no from the time they issued the payment....however the email they sent for payment did not say $94 nor did I say I had 3 days to say no. Then the customer service lady said they would up it from $94 to $150 because they where new....I told her that was unexceptable and I wanted the items back.So I issued them a refund from my paypal account for $94 because I refuse to take it....Don't ever use these people...I am reporting them to the BBB

  • Jul 28, 2014

In March of 2014 I was inquiring about selling my ipad ; 2nd Generation ; inside cover ; Great condition ; and I find I'm NOT using it ; so I research & CashForLaps.com . I ask for the packet & they sent it too me in the mail .( they say "FAST" service wiht great turnover for your money ; They offer me 225 USD for the ipad in the condition I report ; so I send it off on the 28th March 2014 . I have "NO" paypal or bank account ; so I want a check ; well 4 months later . I'm sending Nasty Letters too Natalie ( there contact at the complaint deparment ) that my check was mailed on the 29th of May and they won't issue a "NEW" one tol after #21 days ; SO I'm still complaining & sending them emails ; calling them Crooks & thieves ; So but this Time I've since gotten a PayPal account . I sedn then the information & . They make a transfer of $ 10 USD & that's it . They "RIPPED" me off for my ipad ; RESOLD IT ; & RIPPED ME OFF by $115 USD ! I have "ALL" the EMAILS TOO PROVE MY CLAIM & CASE !

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